Activités de centres d'appels : sector financial statistics

The sector Activités de centres d'appels (NAF code 82.20Z) comprises 499 active companies in France, of which 499 publish their accounts. The median sector revenue is 892 k€ with a median net income of 38 k€ (data from 2025).

Sources : INPI & INSEE SIRENE

499
Publish their accounts
892 k€
Median revenue
38 k€
Median net income
2025
Latest year

Sector income statement

Financial statistics by quartile (Q1 = 25%, Median = 50%, Q3 = 75%)

Year Q1 (25%) Median Q3 (75%) Sample

Sector ratios

Geographic distribution

Number of companies in the sector by department

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0
1-10
11-50
51-100
100+

Top 20 companies in the sector (France)

Ranking by revenue

# Company City Revenue
1 TELEPERFORMANCE EUROPE MIDDLE EAST AND AFRICA PARIS (75) 315.1 M€
2 KONECTA HOLDING FRANCE LEVALLOIS-PERRET (92) 314.6 M€
3 SCM LOCAL PARIS (75) 288.8 M€
4 FOUNDEVER FRANCE PARIS (75) 258.7 M€
5 VELSIA BORDEAUX (33) 176.2 M€
6 YZEE SERVICES VENDIN-LE-VIEIL (62) 100.1 M€
7 INTELCIA FRANCE NEUILLY-SUR-SEINE (92) 87.7 M€
8 BLUELINK INTERNATIONAL ARCUEIL (94) 81.3 M€
9 ADM VALUE ISSY-LES-MOULINEAUX (92) 68.4 M€
10 HIGH CONNEXION OULLINS-PIERRE-BENITE (69) 54.4 M€
11 BLUELINK ARCUEIL (94) 52.4 M€
12 EURO TELE SERVICES STRASBOURG (67) 50.5 M€
13 CENTRAPEL PARIS (75) 41.5 M€
14 RINGCENTRAL FRANCE PUTEAUX (92) 38.0 M€
15 ARMATIS POITIERS CHASSENEUIL-DU-POITOU (86) 30.7 M€
16 ARMATIS NORD CALAIS (62) 29.2 M€
17 CRM 80 AMIENS (80) 27.4 M€
18 INTERSTIS PARIS (75) 24.7 M€
19 CEACOM LE HAVRE (76) 24.4 M€
20 OMIEN 2 PARIS (75) 23.5 M€

Top 20 by department

Click on a department to see the main companies

Hauts-de-Seine (92) 16 companies
# Company City Revenue
1 KONECTA HOLDING FRANCE LEVALLOIS-PERRET 314.6 M€
2 INTELCIA FRANCE NEUILLY-SUR-SEINE 87.7 M€
3 ADM VALUE ISSY-LES-MOULINEAUX 68.4 M€
4 RINGCENTRAL FRANCE PUTEAUX 38.0 M€
5 TELETECH INTERNATIONAL CLICHY 20.8 M€
6 EURO CRM FRANCE LEVALLOIS-PERRET 18.3 M€
7 ODITY FRANCE LEVALLOIS-PERRET 11.7 M€
8 CRM 92 GENNEVILLIERS 11.4 M€
9 AMICIO RUEIL-MALMAISON 11.0 M€
10 MARQUETIS CALL LEVALLOIS-PERRET 10.8 M€
11 APPROCHE SUR MESURE (A.S.M.) LEVALLOIS-PERRET 7.8 M€
12 EUROPHONE PUTEAUX 5.8 M€
13 SERENIS CLICHY 4.7 M€
14 SERENIS CENTRE CLICHY 4.2 M€
15 BOXCONT@CT NANTERRE 3.7 M€
16 ANSTEL COURBEVOIE 3.4 M€
Paris (75) 11 companies
# Company City Revenue
1 TELEPERFORMANCE EUROPE MIDDLE EAST AND AFRICA PARIS 315.1 M€
2 SCM LOCAL PARIS 288.8 M€
3 FOUNDEVER FRANCE PARIS 258.7 M€
4 CENTRAPEL PARIS 41.5 M€
5 INTERSTIS PARIS 24.7 M€
6 OMIEN 2 PARIS 23.5 M€
7 KORUM PARIS 20.4 M€
8 LVMH CLIENT SERVICES PARIS 11.7 M€
9 VONAGE FRANCE SARL PARIS 9.5 M€
10 SUPPORTER PARIS 7.8 M€
11 AJ3C PARIS 7.4 M€
Nord (59) 8 companies
# Company City Revenue
1 BOULANGER CUSTOMER CARE VILLENEUVE-D'ASCQ 20.8 M€
2 TEC - TOURCOING EXCELLENCE CENTER TOURCOING 19.2 M€
3 CAPDUNE COUDEKERQUE-BRANCHE 14.8 M€
4 CRM 59 VALENCIENNES 13.2 M€
5 ARMATIS VILLENEUVE D'ASCQ VILLENEUVE-D'ASCQ 12.0 M€
6 LIXEM MARCQ-EN-BARŒUL 10.8 M€
7 GENERALE DE TELEACTIVITES SAINT-ANDRE-LEZ-LILLE 6.6 M€
8 MEZZO WASQUEHAL 5.0 M€
Pas-de-Calais (62) 6 companies
# Company City Revenue
1 YZEE SERVICES VENDIN-LE-VIEIL 100.1 M€
2 ARMATIS NORD CALAIS 29.2 M€
3 CAMARIS LONGUENESSE 15.1 M€
4 ATELIANCE ACHICOURT 5.2 M€
5 CALL INSURANCE VENDIN-LE-VIEIL 5.2 M€
6 TALK FUNDRAISING ALINCTHUN 4.4 M€
Rhone (69) 6 companies
# Company City Revenue
1 HIGH CONNEXION OULLINS-PIERRE-BENITE 54.4 M€
2 TESSI DOCUMENTS SERVICES CENTRE DE RELATIONS CLIENTS LYON 9.8 M€
3 SAXE PRESTATIONS LYON 6.0 M€
4 FIL@COM SERVICES VAULX-EN-VELIN 5.6 M€
5 THELEM TASSIN-LA-DEMI-LUNE 5.0 M€
6 4CS CALL CENTER CONTACT CLIENT SOLUTION SAINT-SYMPHORIEN-SUR-COISE 4.6 M€
Bas-Rhin (67) 5 companies
# Company City Revenue
1 EURO TELE SERVICES STRASBOURG 50.5 M€
2 EURO INFORMATION DIRECT SERVICES STRASBOURG 21.3 M€
3 CRM 67 SCHILTIGHEIM 8.8 M€
4 BLUELINK INTERNATIONAL STRASBOURG STRASBOURG 8.3 M€
5 GROUPE TERRE D'APPELS STRASBOURG 3.6 M€
Gironde (33) 4 companies
# Company City Revenue
1 VELSIA BORDEAUX 176.2 M€
2 EQUALINE BORDEAUX 20.2 M€
3 AMICIO GRAND OUEST LIBOURNE 10.3 M€
4 ARMATIS BORDEAUX BORDEAUX 9.5 M€
Seine-Maritime (76) 4 companies
# Company City Revenue
1 CEACOM LE HAVRE 24.4 M€
2 VOXENS SERVICES ROUEN 9.6 M€
3 SARL PREMIERE LIGNE ROUEN 4.9 M€
4 SARL CAUX -FORMATIQUE SAINTE-MARIE-DES-CHAMPS 3.3 M€
Bouches-du-Rhone (13) 3 companies
# Company City Revenue
1 CERTICALL MARSEILLE 20.3 M€
2 PRO DIRECT SERVICES MARSEILLE 17.5 M€
3 NEXTALK AIX-EN-PROVENCE 13.5 M€
Moselle (57) 3 companies
# Company City Revenue
1 COMETZ METZ 18.9 M€
2 CRM 57 FREYMING-MERLEBACH 5.3 M€
3 CENTRE DE RELATION CLIENTELE EUROPEEN FREYMING-MERLEBACH 4.1 M€
Vienne (86) 3 companies
# Company City Revenue
1 ARMATIS POITIERS CHASSENEUIL-DU-POITOU 30.7 M€
2 AQUITEL CHASSENEUIL-DU-POITOU 10.4 M€
3 AUTOSPHERE CONTACT CHASSENEUIL-DU-POITOU 4.8 M€
Calvados (14) 2 companies
# Company City Revenue
1 ARMATIS NORMANDIE CAEN 11.2 M€
2 EURO CRM NORMANDIE LISIEUX 4.1 M€
Meurthe-et-Moselle (54) 2 companies
# Company City Revenue
1 SONEO MAXEVILLE 13.0 M€
2 OXANTIS LAXOU 10.2 M€
Somme (80) 2 companies
# Company City Revenue
1 CRM 80 AMIENS 27.4 M€
2 AMICIO HAUTS DE FRANCE ABBEVILLE 5.7 M€
Essonne (91) 2 companies
# Company City Revenue
1 ARGENCE DEVELOPPEMENT MASSY 16.2 M€
2 CARREFOUR SERVICES CLIENTS EVRY-COURCOURONNES 14.4 M€
Val-de-Marne (94) 2 companies
# Company City Revenue
1 BLUELINK INTERNATIONAL ARCUEIL 81.3 M€
2 BLUELINK ARCUEIL 52.4 M€
Aisne (02) 1 companies
# Company City Revenue
1 CRM 02 SOISSONS 5.4 M€
Allier (03) 1 companies
# Company City Revenue
1 SATEL VICHY 14.0 M€
Aube (10) 1 companies
# Company City Revenue
1 3MEDIA PONT-SAINTE-MARIE 22.3 M€
Charente (16) 1 companies
# Company City Revenue
1 ANTELES L'ISLE-D'ESPAGNAC 12.4 M€
Correze (19) 1 companies
# Company City Revenue
1 TELLIS TELEPHONE LIMOUSIN SERVICES FAVARS 13.2 M€
Cote-d'Or (21) 1 companies
# Company City Revenue
1 CENTRE RELATIONS CLIENTS AHUY 4.2 M€
Eure (27) 1 companies
# Company City Revenue
1 OUTSOURCIA EVREUX 22.6 M€
Ille-et-Vilaine (35) 1 companies
# Company City Revenue
1 HERMES PHONING CESSON-SEVIGNE 3.4 M€
Indre (36) 1 companies
# Company City Revenue
1 ARMATIS CENTRE CHATEAUROUX 10.6 M€
Indre-et-Loire (37) 1 companies
# Company City Revenue
1 ARMATIS TOURAINE TAUXIGNY-SAINT-BAULD 15.1 M€
Haute-Marne (52) 1 companies
# Company City Revenue
1 CAP2CALL CHAUMONT 6.9 M€
Mayenne (53) 1 companies
# Company City Revenue
1 COSEL LAVAL 7.1 M€
Nievre (58) 1 companies
# Company City Revenue
1 ARMATIS BOURGOGNE NEVERS 7.2 M€
Saone-et-Loire (71) 1 companies
# Company City Revenue
1 CRM 71 CHALON-SUR-SAONE 9.7 M€
Sarthe (72) 1 companies
# Company City Revenue
1 CRM 72 LE MANS 14.5 M€
Yvelines (78) 1 companies
# Company City Revenue
1 118 218 LE NUMERO VERSAILLES 3.5 M€
Tarn (81) 1 companies
# Company City Revenue
1 D.P.I. CASTRES 7.6 M€
Haute-Vienne (87) 1 companies
# Company City Revenue
1 SAY TOUT COM COUZEIX 3.8 M€
Yonne (89) 1 companies
# Company City Revenue
1 ARMATIS AUXERRE AUXERRE 6.7 M€
Territoire de Belfort (90) 1 companies
# Company City Revenue
1 ESDI EUROPEAN HELP DESK BELFORT 13.4 M€
La Reunion (974) 1 companies
# Company City Revenue
1 AWP REUNION SAS SAINTE-MARIE 19.7 M€

Frequently asked questions about the sector Activités de centres d'appels

How many companies operate in the sector Activités de centres d'appels ?

The sector Activités de centres d'appels (NAF code 82.20Z) has 499 active companies in France (source INSEE SIRENE), of which 499 publish their annual accounts (source INPI). The statistics presented here are based on companies that publish their accounts.

What is the median revenue of the sector Activités de centres d'appels ?

The median revenue of companies in the sector Activités de centres d'appels is 892 k€ (data from 2025). This means that half of the companies in the sector have lower revenue, and the other half have higher revenue.

What are the largest companies in the sector Activités de centres d'appels ?

The main companies in the sector Activités de centres d'appels by revenue are : TELEPERFORMANCE EUROPE MIDDLE EAST AND AFRICA (315.1 M€), KONECTA HOLDING FRANCE (314.6 M€), SCM LOCAL (288.8 M€), FOUNDEVER FRANCE (258.7 M€), VELSIA (176.2 M€). See the table above for the complete ranking.

How is the sector doing Activités de centres d'appels ?

The sector Activités de centres d'appels shows a median net income positive of 38 k€, which indicates overall healthy profitability.