CENTRE DE RELATION CLIENTELE EUROPEEN : revenue, balance sheet and financial ratios

CENTRE DE RELATION CLIENTELE EUROPEEN is a French company founded 25 years ago, specialized in the sector Activités de centres d'appels. Based in FREYMING-MERLEBACH (57800), this company of category ETI shows in 2024 a revenue of 3.4 M€. Find below the complete financial statements, solvency ratios, working capital requirements and sector comparison.

Data updated on 2026-05-09

Sources : INPI & INSEE SIRENE - Processing : Ministry of Economy

Financial history - CENTRE DE RELATION CLIENTELE EUROPEEN (SIREN 434210829)
Indicator 2024 2023 2022 2021 2020 2019 2018 2017 2015
Revenue 3 398 673 € 4 128 307 € 4 686 457 € 5 394 350 € 5 510 921 € 6 003 036 € 6 573 364 € 7 126 042 € 6 238 346 €
Net income 44 948 € -153 659 € -231 034 € -312 085 € -725 005 € -439 683 € 335 612 € 564 927 € -213 972 €
EBITDA -25 737 € -170 086 € -257 218 € -427 134 € -745 344 € -415 857 € -175 940 € 530 452 € -84 947 €
Net margin 1.3% -3.7% -4.9% -5.8% -13.2% -7.3% 5.1% 7.9% -3.4%

Revenue and income statement

In 2024, CENTRE DE RELATION CLIENTELE EUROPEEN achieves revenue of 3.4 M€. Revenue is declining over the period 2015-2024 (CAGR: -6.5%). Significant drop of -18% vs 2023. After deducting consumption (0 €), gross margin stands at 3.4 M€, i.e. a rate of 100%. This ratio measures the ability to generate value from commercial activity. EBITDA (= Gross margin - Personnel expenses - Taxes) reaches -26 k€, representing -0.8% of revenue. Positive scissor effect: EBITDA margin improves by +3.4 pts, sign of improved operational efficiency. Negative EBITDA means operations do not cover current expenses: concerning situation. Ultimately, net income (= EBIT +/- financial result +/- exceptional - corporate tax) amounts to 45 k€, i.e. 1.3% of revenue. This profit can be retained or distributed to shareholders.

Revenue (2024) ?
Revenue
Definition
Total amount of sales of goods and services made by the company.
Formula
Sales of goods + Sold production

3 398 673 €

Gross margin (2024) ?
Gross margin
Definition
Difference between revenue and cost of goods sold.
Formula
Revenue - Cost of goods consumed

3 398 673 €

EBITDA (2024) ?
Gross Operating Surplus (EBITDA)
Definition
Resources generated by current operations, before depreciation and financial expenses.
Formula
Value added - Personnel expenses - Taxes
Interpretation
Positive = profitable activity

-25 737 €

EBIT (2024) ?
EBIT (Operating Income)
Definition
Operating income, including depreciation and provisions.
Formula
EBITDA - Depreciation and provisions + Reversals

7 708 €

Net income (2024) ?
Net income
Definition
Profit or loss after all expenses, including taxes and exceptional items.
Formula
Current income + Exceptional income - Income tax

44 948 €

EBITDA margin (2024) ?
EBITDA margin
Definition
Measures the company's operating profitability.
Formula
(EBE / CA) x 100
Interpretation
> 10% : Good profitability
5-10% : Average
< 5% : Low

-0.8%

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Chart evolution

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Assets

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Liabilities

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Solvency and debt ratios

The debt ratio (= Financial debt / Equity x 100) stands at 0%. This very low level reflects a solid financial structure, offering significant room for future investments or acquisitions. Financial autonomy (= Equity / Total assets x 100) reaches 40%. This high autonomy means the company finances most of its assets through equity, a sign of strength. Cash flow represents 0.3% of revenue. Cash flow measures resources generated by operations, available for investment and debt repayment.

Debt ratio (2024) ?
Debt ratio
Definition
Measures the proportion of debt to equity.
Formula
(Financial debt / Equity) x 100
Interpretation
< 50% : Low
50-100% : Moderate
> 100% : High

0.0%

Financial autonomy (2024) ?
Financial autonomy
Definition
Share of equity in the company's total financing.
Formula
(Equity / Total assets) x 100
Interpretation
> 30% : Good autonomy
20-30% : Average
< 20% : Low

40.202%

Cash flow / Revenue (2024) ?
Cash flow / Revenue
Definition
Self-financing capacity relative to revenue.
Formula
(CAF / CA) x 100
Interpretation
The higher the ratio, the more cash the company generates

0.338%

Repayment capacity (2024) ?
Repayment capacity
Definition
Number of years needed to repay debts with cash flow.
Formula
Financial debt / Cash flow
Interpretation
< 3 years : Excellent
3-5 years : Fair
> 5 years : Warning

0.0

Asset age ratio (2024) ?
Asset age ratio
Definition
Measures the degree of wear of tangible assets.
Formula
Accumulated depreciation / Gross fixed assets x 100
Interpretation
< 50% : Recent assets
50-70% : Normal wear
> 70% : Aging assets

9.0%

Solvency indicators evolution
CENTRE DE RELATION CLIENTELE EUROPEEN

Sector positioning

Debt ratio
0.0 2024
2022
2023
2024
Q1: 0.0
Med: 0.61
Q3: 32.15
Excellent

In 2024, the debt ratio of CENTRE DE RELATION CLIENT... (0.00) ranks in the bottom 25% of the sector, which is positive. This ratio measures the weight of debt relative to equity. A low ratio indicates a solid financial structure with little dependence on creditors.

Financial autonomy
40.2% 2024
2022
2023
2024
Q1: 5.44%
Med: 27.68%
Q3: 50.14%
Good -7 pts over 3 years

In 2024, the financial autonomy of CENTRE DE RELATION CLIENT... (40.2%) ranks above the median of the sector. This ratio represents the share of equity in total financing. This comfortable position offers an appreciable safety margin.

Repayment capacity
0.0 years 2024
2022
2023
2024
Q1: 0.0 years
Med: 0.0 years
Q3: 0.56 years
Excellent

In 2024, the repayment capacity of CENTRE DE RELATION CLIENT... (0.00) ranks in the bottom 25% of the sector, which is positive. This ratio indicates the number of years needed to repay debt with cash flow. A short capacity reflects controlled debt and good cash generation.

Liquidity ratios

The liquidity ratio (= Current assets / Current liabilities) stands at 164.63. Concretely, the company has €2 of liquid assets for every €1 of short-term debt: no cash risk within 12 months.

Liquidity ratio (2024) ?
Liquidity ratio
Definition
Ability to meet short-term debts with current assets.
Formula
Current assets / Current liabilities
Interpretation
> 1.5 : Very good
1-1.5 : Fair
< 1 : Liquidity risk

164.629

Interest coverage (2024) ?
Interest coverage
Definition
Ability to cover interest charges with operating income.
Formula
EBIT / Interest expenses
Interpretation
> 3 : Comfortable
1.5-3 : Acceptable
< 1.5 : Risk

0.0

Liquidity indicators evolution
CENTRE DE RELATION CLIENTELE EUROPEEN

Sector positioning

Liquidity ratio
164.63 2024
2022
2023
2024
Q1: 102.55
Med: 152.5
Q3: 216.39
Good

In 2024, the liquidity ratio of CENTRE DE RELATION CLIENT... (164.63) ranks above the median of the sector. This ratio measures the ability to cover short-term debt with current assets. This comfortable position offers an appreciable safety margin.

Interest coverage
0.0x 2024
2022
2023
2024
Q1: 0.0x
Med: 0.0x
Q3: 1.46x
Average

In 2024, the interest coverage of CENTRE DE RELATION CLIENT... (0.0x) ranks below the median of the sector. This ratio indicates how many times operating income covers interest expenses. An improvement would strengthen the competitive position.

Working capital requirement (WCR) and payment terms

Working capital requirement (WCR) measures the cash timing gap between customer collections and supplier/inventory payments. Average customer payment term: 49 days (formula: Customer receivables / Revenue incl. VAT x 360). Supplier term: 216 days. Excellent situation: suppliers finance 167 days of the operating cycle (retail model). Overall, WCR represents 152 days of revenue, i.e. 1.4 M€ to permanently finance. Notable WCR improvement over the period (-43%), freeing up cash.

Operating WCR (2024) ?
Operating WCR
Definition
Financing requirement generated by the operating cycle (inventory + receivables - trade payables).
Formula
Inventory + Customer receivables - Trade payables
Interpretation
Negative = cash released
Positive = financing needed

1 436 245 €

Customer credit (2024) ?
Customer credit (days)
Definition
Average payment term granted to customers.
Formula
(Customer receivables / Revenue incl. VAT) x 360
Interpretation
< 45j : Good
45-60j : Average
> 60j : Long

49 j

Supplier credit (2024) ?
Supplier credit (days)
Definition
Average payment term obtained from suppliers.
Formula
(Trade payables / Purchases incl. VAT) x 360
Interpretation
The longer the term, the better for cash flow

216 j

Inventory turnover (2024) ?
Inventory turnover (days)
Definition
Average storage duration for goods or materials.
Formula
(Inventory / Cost of goods) x 360
Interpretation
The lower the ratio, the faster the turnover

0 j

WCR in days of revenue (2024) ?
WCR in days of revenue
Definition
Expresses working capital requirement in days of revenue.
Formula
(Operating WCR / Revenue) x 360
Interpretation
The fewer days, the better the working capital management

152 j

WCR and payment terms evolution
CENTRE DE RELATION CLIENTELE EUROPEEN

Positioning of CENTRE DE RELATION CLIENTELE EUROPEEN in its sector

Comparison with sector Activités de centres d'appels

Valuation estimate

Based on 447 transactions of similar company sales (all years), the value of CENTRE DE RELATION CLIENTELE EUROPEEN is estimated at 814 490 € (range 377 791€ - 1 683 407€). The price/revenue ratio is 0.37x (conservative valuation). This multiples method compares the actual sale price of similar companies to their financial indicators (Revenue, EBITDA, Net Income). It provides a market-based indicative estimate.

Estimated enterprise value 2024
447 transactions
377k€ 814k€ 1683k€
814 490 € Range: 377 791€ - 1 683 407€
Section all-time Aggregated at NAF section level

Valuation detail by method

Ajustez les pondérations selon votre analyse

Revenue Multiple 30%
3 398 673 € × 0.37x
Estimation 1 261 036 €
598 468€ - 2 553 574€
Net Income Multiple 20%
44 948 € × 3.2x
Estimation 144 672 €
46 776€ - 378 156€

Valuation evolution

How is this estimate calculated?

This estimate is based on the analysis of 447 actual transactions of similar company sales (same NAF code) registered with BODACC between 2016 and 2025.

  • EBITDA Multiple: Preferred method for profitable SMEs. EBITDA reflects the ability to generate cash.
  • Revenue Multiple: Used for growing companies or those with low profitability. Reflects commercial potential.
  • Net Income Multiple: Relevant for mature companies with stable results.

This estimate is provided for information purposes only. A precise valuation requires in-depth analysis (assets, liabilities, prospects, market...).

Similar companies (Activités de centres d'appels)

Compare CENTRE DE RELATION CLIENTELE EUROPEEN with other companies in the same sector:

Voir toutes les statistiques du secteur Activités de centres d'appels

Frequently asked questions about CENTRE DE RELATION CLIENTELE EUROPEEN

What is the revenue of CENTRE DE RELATION CLIENTELE EUROPEEN ?

The revenue of CENTRE DE RELATION CLIENTELE EUROPEEN in 2024 is 3.4 M€.

Is CENTRE DE RELATION CLIENTELE EUROPEEN profitable?

Yes, CENTRE DE RELATION CLIENTELE EUROPEEN generated a net profit of 45 k€ in 2024.

Where is the headquarters of CENTRE DE RELATION CLIENTELE EUROPEEN ?

The headquarters of CENTRE DE RELATION CLIENTELE EUROPEEN is located in FREYMING-MERLEBACH (57800), in the department Moselle.

Where to find the tax return of CENTRE DE RELATION CLIENTELE EUROPEEN ?

The tax return of CENTRE DE RELATION CLIENTELE EUROPEEN is available on this page. Click on a year in the 'Data by year' section to view the account details (assets, liabilities, income statement). Data comes from INPI (National Institute of Industrial Property).

In which sector does CENTRE DE RELATION CLIENTELE EUROPEEN operate?

CENTRE DE RELATION CLIENTELE EUROPEEN operates in the sector Activités de centres d'appels (NAF code 82.20Z). See the 'Sector positioning' section above to compare the company with its competitors.