TESSI DOCUMENTS SERVICES CENTRE DE RELATIONS CLIENTS : revenue, balance sheet and financial ratios

TESSI DOCUMENTS SERVICES CENTRE DE RELATIONS CLIENTS is a French company founded 10 years ago, specialized in the sector Activités de centres d'appels. Based in LYON (69007), this company of category ETI shows in 2024 a revenue of 23.6 M€. Find below the complete financial statements, solvency ratios, working capital requirements and sector comparison.

Data updated on 2026-05-02

Sources : INPI & INSEE SIRENE - Processing : Ministry of Economy

Financial history - TESSI DOCUMENTS SERVICES CENTRE DE RELATIONS CLIENTS (SIREN 813438249)
Indicator 2024 2023 2022 2021 2020 2019 2018 2017 2016
Revenue 23 613 746 € 9 790 193 € 9 840 392 € 9 393 247 € 7 986 761 € 6 885 338 € 5 178 840 € 4 364 402 € 3 473 984 €
Net income 236 018 € 18 303 € 240 403 € 329 205 € 109 036 € 263 172 € 300 476 € -147 762 € 300 534 €
EBITDA 716 518 € 119 285 € 448 048 € 678 536 € 248 444 € 287 041 € 266 350 € -165 101 € 410 760 €
Net margin 1.0% 0.2% 2.4% 3.5% 1.4% 3.8% 5.8% -3.4% 8.7%

Revenue and income statement

In 2024, TESSI DOCUMENTS SERVICES CENTRE DE RELATIONS CLIENTS achieves revenue of 23.6 M€. Over the period 2016-2024, the company shows strong growth with a CAGR (compound annual growth rate) of +27.1%. Vs 2023, growth of +141% (9.8 M€ -> 23.6 M€). After deducting consumption (0 €), gross margin stands at 23.6 M€, i.e. a rate of 100%. This ratio measures the ability to generate value from commercial activity. EBITDA (= Gross margin - Personnel expenses - Taxes) reaches 717 k€, representing 3.0% of revenue. The operating margin remains fragile, requiring cost vigilance. Ultimately, net income (= EBIT +/- financial result +/- exceptional - corporate tax) amounts to 236 k€, i.e. 1.0% of revenue. This profit can be retained or distributed to shareholders.

Revenue (2024) ?
Revenue
Definition
Total amount of sales of goods and services made by the company.
Formula
Sales of goods + Sold production

23 613 746 €

Gross margin (2024) ?
Gross margin
Definition
Difference between revenue and cost of goods sold.
Formula
Revenue - Cost of goods consumed

23 613 746 €

EBITDA (2024) ?
Gross Operating Surplus (EBITDA)
Definition
Resources generated by current operations, before depreciation and financial expenses.
Formula
Value added - Personnel expenses - Taxes
Interpretation
Positive = profitable activity

716 518 €

EBIT (2024) ?
EBIT (Operating Income)
Definition
Operating income, including depreciation and provisions.
Formula
EBITDA - Depreciation and provisions + Reversals

451 766 €

Net income (2024) ?
Net income
Definition
Profit or loss after all expenses, including taxes and exceptional items.
Formula
Current income + Exceptional income - Income tax

236 018 €

EBITDA margin (2024) ?
EBITDA margin
Definition
Measures the company's operating profitability.
Formula
(EBE / CA) x 100
Interpretation
> 10% : Good profitability
5-10% : Average
< 5% : Low

3.0%

Loading income statement...

Chart evolution

Show :

Assets

Loading data...

Liabilities

Loading data...

Solvency and debt ratios

The debt ratio (= Financial debt / Equity x 100) stands at 51%. Debt remains under control: the company retains capacity to raise new debt if needed. Financial autonomy (= Equity / Total assets x 100) reaches 21%. The balance between equity and debt is satisfactory. Debt repayment capacity (= Financial debt / Cash flow) indicates it would take 1.9 years of cash flow to repay all financial debt. This short period demonstrates excellent debt sustainability. Cash flow represents 2.0% of revenue. Cash flow measures resources generated by operations, available for investment and debt repayment.

Debt ratio (2024) ?
Debt ratio
Definition
Measures the proportion of debt to equity.
Formula
(Financial debt / Equity) x 100
Interpretation
< 50% : Low
50-100% : Moderate
> 100% : High

51.262%

Financial autonomy (2024) ?
Financial autonomy
Definition
Share of equity in the company's total financing.
Formula
(Equity / Total assets) x 100
Interpretation
> 30% : Good autonomy
20-30% : Average
< 20% : Low

21.229%

Cash flow / Revenue (2024) ?
Cash flow / Revenue
Definition
Self-financing capacity relative to revenue.
Formula
(CAF / CA) x 100
Interpretation
The higher the ratio, the more cash the company generates

1.984%

Repayment capacity (2024) ?
Repayment capacity
Definition
Number of years needed to repay debts with cash flow.
Formula
Financial debt / Cash flow
Interpretation
< 3 years : Excellent
3-5 years : Fair
> 5 years : Warning

1.924

Asset age ratio (2024) ?
Asset age ratio
Definition
Measures the degree of wear of tangible assets.
Formula
Accumulated depreciation / Gross fixed assets x 100
Interpretation
< 50% : Recent assets
50-70% : Normal wear
> 70% : Aging assets

52.0%

Solvency indicators evolution
TESSI DOCUMENTS SERVICES CENTRE DE RELATIONS CLIENTS

Sector positioning

Debt ratio
51.26 2024
2022
2023
2024
Q1: 0.0
Med: 0.61
Q3: 32.15
Average

In 2024, the debt ratio of TESSI DOCUMENTS SERVICES ... (51.26) ranks above the median of the sector. This ratio measures the weight of debt relative to equity. A reduction effort could improve financial strength.

Financial autonomy
21.23% 2024
2022
2023
2024
Q1: 5.44%
Med: 27.68%
Q3: 50.14%
Average -7 pts over 3 years

In 2024, the financial autonomy of TESSI DOCUMENTS SERVICES ... (21.2%) ranks below the median of the sector. This ratio represents the share of equity in total financing. An improvement would strengthen the competitive position.

Repayment capacity
1.92 years 2024
2022
2023
2024
Q1: 0.0 years
Med: 0.0 years
Q3: 0.56 years
Watch

In 2024, the repayment capacity of TESSI DOCUMENTS SERVICES ... (1.92) ranks in the top 25% of the sector. This ratio indicates the number of years needed to repay debt with cash flow. A long duration may signal heavy debt relative to repayment capacity.

Liquidity ratios

The liquidity ratio (= Current assets / Current liabilities) stands at 120.33. Concretely, the company has €2 of liquid assets for every €1 of short-term debt: no cash risk within 12 months. The interest coverage ratio (= EBIT / Interest expenses) is 2.4x. Financial charges are adequately covered by operations.

Liquidity ratio (2024) ?
Liquidity ratio
Definition
Ability to meet short-term debts with current assets.
Formula
Current assets / Current liabilities
Interpretation
> 1.5 : Very good
1-1.5 : Fair
< 1 : Liquidity risk

120.335

Interest coverage (2024) ?
Interest coverage
Definition
Ability to cover interest charges with operating income.
Formula
EBIT / Interest expenses
Interpretation
> 3 : Comfortable
1.5-3 : Acceptable
< 1.5 : Risk

2.39

Liquidity indicators evolution
TESSI DOCUMENTS SERVICES CENTRE DE RELATIONS CLIENTS

Sector positioning

Liquidity ratio
120.33 2024
2022
2023
2024
Q1: 102.55
Med: 152.5
Q3: 216.39
Average -8 pts over 3 years

In 2024, the liquidity ratio of TESSI DOCUMENTS SERVICES ... (120.33) ranks below the median of the sector. This ratio measures the ability to cover short-term debt with current assets. An improvement would strengthen the competitive position.

Interest coverage
2.39x 2024
2022
2023
2024
Q1: 0.0x
Med: 0.0x
Q3: 1.46x
Excellent +18 pts over 3 years

In 2024, the interest coverage of TESSI DOCUMENTS SERVICES ... (2.4x) ranks in the top 25% of the sector. This ratio indicates how many times operating income covers interest expenses. High coverage means financial charges weigh little on profitability.

Working capital requirement (WCR) and payment terms

Working capital requirement (WCR) measures the cash timing gap between customer collections and supplier/inventory payments. Average customer payment term: 67 days (formula: Customer receivables / Revenue incl. VAT x 360). Supplier term: 92 days. Favorable situation: supplier credit is longer than customer credit by 25 days. Overall, WCR represents 35 days of revenue, i.e. 2.3 M€ to permanently finance. Over 2016-2024, WCR increased by +355%, requiring additional financing.

Operating WCR (2024) ?
Operating WCR
Definition
Financing requirement generated by the operating cycle (inventory + receivables - trade payables).
Formula
Inventory + Customer receivables - Trade payables
Interpretation
Negative = cash released
Positive = financing needed

2 275 657 €

Customer credit (2024) ?
Customer credit (days)
Definition
Average payment term granted to customers.
Formula
(Customer receivables / Revenue incl. VAT) x 360
Interpretation
< 45j : Good
45-60j : Average
> 60j : Long

67 j

Supplier credit (2024) ?
Supplier credit (days)
Definition
Average payment term obtained from suppliers.
Formula
(Trade payables / Purchases incl. VAT) x 360
Interpretation
The longer the term, the better for cash flow

92 j

Inventory turnover (2024) ?
Inventory turnover (days)
Definition
Average storage duration for goods or materials.
Formula
(Inventory / Cost of goods) x 360
Interpretation
The lower the ratio, the faster the turnover

0 j

WCR in days of revenue (2024) ?
WCR in days of revenue
Definition
Expresses working capital requirement in days of revenue.
Formula
(Operating WCR / Revenue) x 360
Interpretation
The fewer days, the better the working capital management

35 j

WCR and payment terms evolution
TESSI DOCUMENTS SERVICES CENTRE DE RELATIONS CLIENTS

Positioning of TESSI DOCUMENTS SERVICES CENTRE DE RELATIONS CLIENTS in its sector

Comparison with sector Activités de centres d'appels

Valuation estimate

Based on 447 transactions of similar company sales (all years), the value of TESSI DOCUMENTS SERVICES CENTRE DE RELATIONS CLIENTS is estimated at 3 840 559 € (range 1 605 770€ - 8 041 556€). With an EBITDA of 716 518€, the sector multiple of 3.0x is applied. The price/revenue ratio is 0.37x (conservative valuation). This multiples method compares the actual sale price of similar companies to their financial indicators (Revenue, EBITDA, Net Income). It provides a market-based indicative estimate.

Estimated enterprise value 2024
447 transactions
1605k€ 3840k€ 8041k€
3 840 559 € Range: 1 605 770€ - 8 041 556€
Section all-time Aggregated at NAF section level

Valuation detail by method

Ajustez les pondérations selon votre analyse

EBITDA Multiple 50%
716 518 € × 3.0x
Estimation 2 120 300 €
618 424€ - 4 643 611€
Revenue Multiple 30%
23 613 746 € × 0.37x
Estimation 8 761 589 €
4 158 117€ - 17 742 060€
Net Income Multiple 20%
236 018 € × 3.2x
Estimation 759 662 €
245 616€ - 1 985 665€

Valuation evolution

How is this estimate calculated?

This estimate is based on the analysis of 447 actual transactions of similar company sales (same NAF code) registered with BODACC between 2016 and 2025.

  • EBITDA Multiple: Preferred method for profitable SMEs. EBITDA reflects the ability to generate cash.
  • Revenue Multiple: Used for growing companies or those with low profitability. Reflects commercial potential.
  • Net Income Multiple: Relevant for mature companies with stable results.

This estimate is provided for information purposes only. A precise valuation requires in-depth analysis (assets, liabilities, prospects, market...).

Similar companies (Activités de centres d'appels)

Compare TESSI DOCUMENTS SERVICES CENTRE DE RELATIONS CLIENTS with other companies in the same sector:

Voir toutes les statistiques du secteur Activités de centres d'appels

Frequently asked questions about TESSI DOCUMENTS SERVICES CENTRE DE RELATIONS CLIENTS

What is the revenue of TESSI DOCUMENTS SERVICES CENTRE DE RELATIONS CLIENTS ?

The revenue of TESSI DOCUMENTS SERVICES CENTRE DE RELATIONS CLIENTS in 2024 is 23.6 M€.

Is TESSI DOCUMENTS SERVICES CENTRE DE RELATIONS CLIENTS profitable?

Yes, TESSI DOCUMENTS SERVICES CENTRE DE RELATIONS CLIENTS generated a net profit of 236 k€ in 2024.

Where is the headquarters of TESSI DOCUMENTS SERVICES CENTRE DE RELATIONS CLIENTS ?

The headquarters of TESSI DOCUMENTS SERVICES CENTRE DE RELATIONS CLIENTS is located in LYON (69007), in the department Rhone.

Where to find the tax return of TESSI DOCUMENTS SERVICES CENTRE DE RELATIONS CLIENTS ?

The tax return of TESSI DOCUMENTS SERVICES CENTRE DE RELATIONS CLIENTS is available on this page. Click on a year in the 'Data by year' section to view the account details (assets, liabilities, income statement). Data comes from INPI (National Institute of Industrial Property).

In which sector does TESSI DOCUMENTS SERVICES CENTRE DE RELATIONS CLIENTS operate?

TESSI DOCUMENTS SERVICES CENTRE DE RELATIONS CLIENTS operates in the sector Activités de centres d'appels (NAF code 82.20Z). See the 'Sector positioning' section above to compare the company with its competitors.