SIREN : 519197503
BOULANGER CUSTOMER CARE is a French company founded 16 years ago, specialized in the sector Activités de centres d'appels. Based in VILLENEUVE-D'ASCQ (59650), this company of category GE shows in 2023 a revenue of 20.8 M€. Find below the complete financial statements, solvency ratios, working capital requirements and sector comparison.
Data updated on 2026-05-09
Sources : INPI & INSEE SIRENE - Processing : Ministry of Economy
| Indicator | 2023 | 2022 | 2021 | 2020 | 2015 |
|---|---|---|---|---|---|
| Revenue | 20 761 987 € | 20 761 588 € | 23 627 509 € | 22 633 842 € | 12 243 520 € |
| Net income | 1 040 067 € | 822 053 € | 497 186 € | 554 054 € | 921 917 € |
| EBITDA | 1 748 387 € | 1 213 224 € | 1 629 550 € | 1 061 182 € | 1 430 156 € |
| Net margin | 5.0% | 4.0% | 2.1% | 2.4% | 7.5% |
In 2023, BOULANGER CUSTOMER CARE achieves revenue of 20.8 M€. Over the period 2015-2023, the company shows strong growth with a CAGR (compound annual growth rate) of +6.8%. Vs 2022: +0%. After deducting consumption (0 €), gross margin stands at 20.8 M€, i.e. a rate of 100%. This ratio measures the ability to generate value from commercial activity. EBITDA (= Gross margin - Personnel expenses - Taxes) reaches 1.7 M€, representing 8.4% of revenue. Positive scissor effect: EBITDA margin improves by +2.6 pts, sign of improved operational efficiency. This level of operating margin is satisfactory for the sector. Ultimately, net income (= EBIT +/- financial result +/- exceptional - corporate tax) amounts to 1.0 M€, i.e. 5.0% of revenue. This profit can be retained or distributed to shareholders.
20 761 987 €
20 761 987 €
1 748 387 €
1 791 795 €
1 040 067 €
8.4%
The debt ratio (= Financial debt / Equity x 100) stands at 11%. This very low level reflects a solid financial structure, offering significant room for future investments or acquisitions. Financial autonomy (= Equity / Total assets x 100) reaches 42%. This high autonomy means the company finances most of its assets through equity, a sign of strength. Debt repayment capacity (= Financial debt / Cash flow) indicates it would take 0.3 years of cash flow to repay all financial debt. This short period demonstrates excellent debt sustainability. Cash flow represents 5.7% of revenue. Cash flow measures resources generated by operations, available for investment and debt repayment. Satisfactory level allowing partial financing of growth.
11.385%
42.38%
5.708%
0.315
25.5%
In 2023, the debt ratio of BOULANGER CUSTOMER CARE (11.38) ranks above the median of the sector. This ratio measures the weight of debt relative to equity. A reduction effort could improve financial strength.
In 2023, the financial autonomy of BOULANGER CUSTOMER CARE (42.4%) ranks above the median of the sector. This ratio represents the share of equity in total financing. This comfortable position offers an appreciable safety margin.
In 2023, the repayment capacity of BOULANGER CUSTOMER CARE (0.32) ranks above the median of the sector. This ratio indicates the number of years needed to repay debt with cash flow. A reduction effort could improve financial strength.
The liquidity ratio (= Current assets / Current liabilities) stands at 189.23. Concretely, the company has €2 of liquid assets for every €1 of short-term debt: no cash risk within 12 months.
189.231
0.0
In 2023, the liquidity ratio of BOULANGER CUSTOMER CARE (189.23) ranks above the median of the sector. This ratio measures the ability to cover short-term debt with current assets. This comfortable position offers an appreciable safety margin.
In 2023, the interest coverage of BOULANGER CUSTOMER CARE (0.0x) ranks below the median of the sector. This ratio indicates how many times operating income covers interest expenses. An improvement would strengthen the competitive position.
Working capital requirement (WCR) measures the cash timing gap between customer collections and supplier/inventory payments. Average customer payment term: 42 days (formula: Customer receivables / Revenue incl. VAT x 360). Supplier term: 71 days. Favorable situation: supplier credit is longer than customer credit by 29 days. Overall, WCR represents 77 days of revenue, i.e. 4.4 M€ to permanently finance.
4 432 684 €
42 j
71 j
0 j
77 j
Based on 51 transactions of similar company sales
in 2023,
the value of BOULANGER CUSTOMER CARE is estimated at
3 521 745 €
(range 1 936 780€ - 10 492 542€).
With an EBITDA of 1 748 387€, the sector multiple of 1.6x is applied.
The price/revenue ratio is 0.23x
(conservative valuation).
This multiples method compares the actual sale price of similar companies to their financial indicators (Revenue, EBITDA, Net Income). It provides a market-based indicative estimate.
Medium reliability: estimate to be confirmed with in-depth analysis.
Ajustez les pondérations selon votre analyse
This estimate is based on the analysis of 51 actual transactions of similar company sales (same NAF code) registered with BODACC between 2016 and 2025.
This estimate is provided for information purposes only. A precise valuation requires in-depth analysis (assets, liabilities, prospects, market...).
Compare BOULANGER CUSTOMER CARE with other companies in the same sector:
Voir toutes les statistiques du secteur Activités de centres d'appels
The revenue of BOULANGER CUSTOMER CARE in 2023 is 20.8 M€.
Yes, BOULANGER CUSTOMER CARE generated a net profit of 1.0 M€ in 2023.
The headquarters of BOULANGER CUSTOMER CARE is located in VILLENEUVE-D'ASCQ (59650), in the department Nord.
The tax return of BOULANGER CUSTOMER CARE is available on this page. Click on a year in the 'Data by year' section to view the account details (assets, liabilities, income statement). Data comes from INPI (National Institute of Industrial Property).
BOULANGER CUSTOMER CARE operates in the sector Activités de centres d'appels (NAF code 82.20Z). See the 'Sector positioning' section above to compare the company with its competitors.