TELEPERFORMANCE EUROPE MIDDLE EAST AND AFRICA : revenue, balance sheet and financial ratios

TELEPERFORMANCE EUROPE MIDDLE EAST AND AFRICA is a French company founded 17 years ago, specialized in the sector Activités de centres d'appels. Based in PARIS (75008), this company of category GE shows in 2024 a revenue of 343.5 M€. Find below the complete financial statements, solvency ratios, working capital requirements and sector comparison.

Data updated on 2026-05-09

Sources : INPI & INSEE SIRENE - Processing : Ministry of Economy

Financial history - TELEPERFORMANCE EUROPE MIDDLE EAST AND AFRICA (SIREN 508673134)
Indicator 2024 2023 2022 2021 2020 2019 2018 2017 2016
Revenue 343 474 217 € 315 107 992 € 309 535 886 € 245 170 820 € 157 504 330 € 133 829 043 € 109 656 689 € 102 961 920 € 96 536 103 €
Net income 3 589 117 € 1 007 603 € 1 348 456 € 2 705 555 € 3 684 463 € 1 800 835 € 1 281 384 € 1 401 356 € -22 308 €
EBITDA 5 075 464 € 398 072 € 2 482 050 € 3 538 110 € 5 605 488 € 1 509 253 € 1 925 028 € 1 626 613 € 48 381 €
Net margin 1.0% 0.3% 0.4% 1.1% 2.3% 1.3% 1.2% 1.4% -0.0%

Revenue and income statement

In 2024, TELEPERFORMANCE EUROPE MIDDLE EAST AND AFRICA achieves revenue of 343.5 M€. Over the period 2016-2024, the company shows strong growth with a CAGR (compound annual growth rate) of +17.2%. Vs 2023: +9%. After deducting consumption (0 €), gross margin stands at 343.5 M€, i.e. a rate of 100%. This ratio measures the ability to generate value from commercial activity. EBITDA (= Gross margin - Personnel expenses - Taxes) reaches 5.1 M€, representing 1.5% of revenue. The operating margin remains fragile, requiring cost vigilance. Ultimately, net income (= EBIT +/- financial result +/- exceptional - corporate tax) amounts to 3.6 M€, i.e. 1.0% of revenue. This profit can be retained or distributed to shareholders.

Revenue (2024) ?
Revenue
Definition
Total amount of sales of goods and services made by the company.
Formula
Sales of goods + Sold production

343 474 217 €

Gross margin (2024) ?
Gross margin
Definition
Difference between revenue and cost of goods sold.
Formula
Revenue - Cost of goods consumed

343 474 217 €

EBITDA (2024) ?
Gross Operating Surplus (EBITDA)
Definition
Resources generated by current operations, before depreciation and financial expenses.
Formula
Value added - Personnel expenses - Taxes
Interpretation
Positive = profitable activity

5 075 464 €

EBIT (2024) ?
EBIT (Operating Income)
Definition
Operating income, including depreciation and provisions.
Formula
EBITDA - Depreciation and provisions + Reversals

4 932 039 €

Net income (2024) ?
Net income
Definition
Profit or loss after all expenses, including taxes and exceptional items.
Formula
Current income + Exceptional income - Income tax

3 589 117 €

EBITDA margin (2024) ?
EBITDA margin
Definition
Measures the company's operating profitability.
Formula
(EBE / CA) x 100
Interpretation
> 10% : Good profitability
5-10% : Average
< 5% : Low

1.5%

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Chart evolution

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Assets

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Liabilities

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Solvency and debt ratios

The debt ratio (= Financial debt / Equity x 100) stands at 25%. This very low level reflects a solid financial structure, offering significant room for future investments or acquisitions. Financial autonomy (= Equity / Total assets x 100) reaches 5%. Low autonomy: the company heavily depends on external financing (banks, suppliers). Debt repayment capacity (= Financial debt / Cash flow) indicates it would take 0.4 years of cash flow to repay all financial debt. This short period demonstrates excellent debt sustainability. Cash flow represents 1.1% of revenue. Cash flow measures resources generated by operations, available for investment and debt repayment.

Debt ratio (2024) ?
Debt ratio
Definition
Measures the proportion of debt to equity.
Formula
(Financial debt / Equity) x 100
Interpretation
< 50% : Low
50-100% : Moderate
> 100% : High

25.48%

Financial autonomy (2024) ?
Financial autonomy
Definition
Share of equity in the company's total financing.
Formula
(Equity / Total assets) x 100
Interpretation
> 30% : Good autonomy
20-30% : Average
< 20% : Low

5.317%

Cash flow / Revenue (2024) ?
Cash flow / Revenue
Definition
Self-financing capacity relative to revenue.
Formula
(CAF / CA) x 100
Interpretation
The higher the ratio, the more cash the company generates

1.102%

Repayment capacity (2024) ?
Repayment capacity
Definition
Number of years needed to repay debts with cash flow.
Formula
Financial debt / Cash flow
Interpretation
< 3 years : Excellent
3-5 years : Fair
> 5 years : Warning

0.427

Asset age ratio (2024) ?
Asset age ratio
Definition
Measures the degree of wear of tangible assets.
Formula
Accumulated depreciation / Gross fixed assets x 100
Interpretation
< 50% : Recent assets
50-70% : Normal wear
> 70% : Aging assets

12.2%

Solvency indicators evolution
TELEPERFORMANCE EUROPE MIDDLE EAST AND AFRICA

Sector positioning

Debt ratio
25.48 2024
2022
2023
2024
Q1: 0.0
Med: 0.61
Q3: 32.15
Average +15 pts over 3 years

In 2024, the debt ratio of TELEPERFORMANCE EUROPE MI... (25.48) ranks above the median of the sector. This ratio measures the weight of debt relative to equity. A reduction effort could improve financial strength.

Financial autonomy
5.32% 2024
2022
2023
2024
Q1: 5.44%
Med: 27.68%
Q3: 50.14%
Average

In 2024, the financial autonomy of TELEPERFORMANCE EUROPE MI... (5.3%) ranks below the median of the sector. This ratio represents the share of equity in total financing. An improvement would strengthen the competitive position.

Repayment capacity
0.43 years 2024
2022
2023
2024
Q1: 0.0 years
Med: 0.0 years
Q3: 0.56 years
Average +9 pts over 3 years

In 2024, the repayment capacity of TELEPERFORMANCE EUROPE MI... (0.43) ranks above the median of the sector. This ratio indicates the number of years needed to repay debt with cash flow. A reduction effort could improve financial strength.

Liquidity ratios

The liquidity ratio (= Current assets / Current liabilities) stands at 107.17. Concretely, the company has €2 of liquid assets for every €1 of short-term debt: no cash risk within 12 months. The interest coverage ratio (= EBIT / Interest expenses) is 10.7x. Operating income very largely covers interest expenses: high safety margin.

Liquidity ratio (2024) ?
Liquidity ratio
Definition
Ability to meet short-term debts with current assets.
Formula
Current assets / Current liabilities
Interpretation
> 1.5 : Very good
1-1.5 : Fair
< 1 : Liquidity risk

107.172

Interest coverage (2024) ?
Interest coverage
Definition
Ability to cover interest charges with operating income.
Formula
EBIT / Interest expenses
Interpretation
> 3 : Comfortable
1.5-3 : Acceptable
< 1.5 : Risk

10.672

Liquidity indicators evolution
TELEPERFORMANCE EUROPE MIDDLE EAST AND AFRICA

Sector positioning

Liquidity ratio
107.17 2024
2022
2023
2024
Q1: 102.55
Med: 152.5
Q3: 216.39
Average

In 2024, the liquidity ratio of TELEPERFORMANCE EUROPE MI... (107.17) ranks below the median of the sector. This ratio measures the ability to cover short-term debt with current assets. An improvement would strengthen the competitive position.

Interest coverage
10.67x 2024
2022
2023
2024
Q1: 0.0x
Med: 0.0x
Q3: 1.46x
Excellent

In 2024, the interest coverage of TELEPERFORMANCE EUROPE MI... (10.7x) ranks in the top 25% of the sector. This ratio indicates how many times operating income covers interest expenses. High coverage means financial charges weigh little on profitability.

Working capital requirement (WCR) and payment terms

Working capital requirement (WCR) measures the cash timing gap between customer collections and supplier/inventory payments. Average customer payment term: 65 days (formula: Customer receivables / Revenue incl. VAT x 360). Supplier term: 93 days. Favorable situation: supplier credit is longer than customer credit by 28 days. Overall, WCR represents 116 days of revenue, i.e. 110.5 M€ to permanently finance. Over 2016-2024, WCR increased by +645%, requiring additional financing.

Operating WCR (2024) ?
Operating WCR
Definition
Financing requirement generated by the operating cycle (inventory + receivables - trade payables).
Formula
Inventory + Customer receivables - Trade payables
Interpretation
Negative = cash released
Positive = financing needed

110 495 656 €

Customer credit (2024) ?
Customer credit (days)
Definition
Average payment term granted to customers.
Formula
(Customer receivables / Revenue incl. VAT) x 360
Interpretation
< 45j : Good
45-60j : Average
> 60j : Long

65 j

Supplier credit (2024) ?
Supplier credit (days)
Definition
Average payment term obtained from suppliers.
Formula
(Trade payables / Purchases incl. VAT) x 360
Interpretation
The longer the term, the better for cash flow

93 j

Inventory turnover (2024) ?
Inventory turnover (days)
Definition
Average storage duration for goods or materials.
Formula
(Inventory / Cost of goods) x 360
Interpretation
The lower the ratio, the faster the turnover

0 j

WCR in days of revenue (2024) ?
WCR in days of revenue
Definition
Expresses working capital requirement in days of revenue.
Formula
(Operating WCR / Revenue) x 360
Interpretation
The fewer days, the better the working capital management

116 j

WCR and payment terms evolution
TELEPERFORMANCE EUROPE MIDDLE EAST AND AFRICA

Positioning of TELEPERFORMANCE EUROPE MIDDLE EAST AND AFRICA in its sector

Comparison with sector Activités de centres d'appels

Valuation estimate

Based on 447 transactions of similar company sales (all years), the value of TELEPERFORMANCE EUROPE MIDDLE EAST AND AFRICA is estimated at 48 052 576 € (range 21 081 912€ - 99 905 967€). With an EBITDA of 5 075 464€, the sector multiple of 3.0x is applied. The price/revenue ratio is 0.37x (conservative valuation). This multiples method compares the actual sale price of similar companies to their financial indicators (Revenue, EBITDA, Net Income). It provides a market-based indicative estimate.

Estimated enterprise value 2024
447 transactions
21081k€ 48052k€ 99905k€
48 052 576 € Range: 21 081 912€ - 99 905 967€
Section all-time Aggregated at NAF section level

Valuation detail by method

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EBITDA Multiple 50%
5 075 464 € × 3.0x
Estimation 15 019 172 €
4 380 611€ - 32 893 073€
Revenue Multiple 30%
343 474 217 € × 0.37x
Estimation 127 441 862 €
60 481 973€ - 258 067 483€
Net Income Multiple 20%
3 589 117 € × 3.2x
Estimation 11 552 158 €
3 735 074€ - 30 195 928€

Valuation evolution

How is this estimate calculated?

This estimate is based on the analysis of 447 actual transactions of similar company sales (same NAF code) registered with BODACC between 2016 and 2025.

  • EBITDA Multiple: Preferred method for profitable SMEs. EBITDA reflects the ability to generate cash.
  • Revenue Multiple: Used for growing companies or those with low profitability. Reflects commercial potential.
  • Net Income Multiple: Relevant for mature companies with stable results.

This estimate is provided for information purposes only. A precise valuation requires in-depth analysis (assets, liabilities, prospects, market...).

Similar companies (Activités de centres d'appels)

Compare TELEPERFORMANCE EUROPE MIDDLE EAST AND AFRICA with other companies in the same sector:

Voir toutes les statistiques du secteur Activités de centres d'appels

Frequently asked questions about TELEPERFORMANCE EUROPE MIDDLE EAST AND AFRICA

What is the revenue of TELEPERFORMANCE EUROPE MIDDLE EAST AND AFRICA ?

The revenue of TELEPERFORMANCE EUROPE MIDDLE EAST AND AFRICA in 2024 is 343.5 M€.

Is TELEPERFORMANCE EUROPE MIDDLE EAST AND AFRICA profitable?

Yes, TELEPERFORMANCE EUROPE MIDDLE EAST AND AFRICA generated a net profit of 3.6 M€ in 2024.

Where is the headquarters of TELEPERFORMANCE EUROPE MIDDLE EAST AND AFRICA ?

The headquarters of TELEPERFORMANCE EUROPE MIDDLE EAST AND AFRICA is located in PARIS (75008), in the department Paris.

Where to find the tax return of TELEPERFORMANCE EUROPE MIDDLE EAST AND AFRICA ?

The tax return of TELEPERFORMANCE EUROPE MIDDLE EAST AND AFRICA is available on this page. Click on a year in the 'Data by year' section to view the account details (assets, liabilities, income statement). Data comes from INPI (National Institute of Industrial Property).

In which sector does TELEPERFORMANCE EUROPE MIDDLE EAST AND AFRICA operate?

TELEPERFORMANCE EUROPE MIDDLE EAST AND AFRICA operates in the sector Activités de centres d'appels (NAF code 82.20Z). See the 'Sector positioning' section above to compare the company with its competitors.