Employees: 32 (2023.0)Legal category: SCA (commandite par actions)Size: ETICreation date: 2001-04-01 (25 years)Status: ActiveBusiness sector: Activités de centres d'appelsLocation: BELFORT (90000), Territoire de Belfort
ESDI EUROPEAN HELP DESK : revenue, balance sheet and financial ratios
ESDI EUROPEAN HELP DESK is a French company
founded 25 years ago,
specialized in the sector Activités de centres d'appels.
Based in BELFORT (90000),
this company of category ETI
shows in 2024 a revenue of 14.6 M€.
Find below the complete financial statements, solvency ratios, working capital requirements and sector comparison.
Financial history - ESDI EUROPEAN HELP DESK (SIREN 435379599)
Indicator
2024
2023
2022
2021
2020
2019
2018
2016
Revenue
14 575 241 €
13 430 377 €
14 254 912 €
12 059 673 €
7 416 032 €
8 587 740 €
6 947 086 €
4 021 704 €
Net income
745 674 €
850 410 €
1 221 503 €
959 939 €
103 586 €
75 669 €
61 486 €
141 963 €
EBITDA
1 599 146 €
917 084 €
2 034 579 €
1 309 718 €
-37 851 €
24 733 €
22 854 €
86 409 €
Net margin
5.1%
6.3%
8.6%
8.0%
1.4%
0.9%
0.9%
3.5%
Revenue and income statement
In 2024, ESDI EUROPEAN HELP DESK achieves revenue of 14.6 M€. Over the period 2016-2024, the company shows strong growth with a CAGR (compound annual growth rate) of +17.5%. Vs 2023: +9%. After deducting consumption (0 €), gross margin stands at 14.6 M€, i.e. a rate of 100%. This ratio measures the ability to generate value from commercial activity. EBITDA (= Gross margin - Personnel expenses - Taxes) reaches 1.6 M€, representing 11.0% of revenue. Positive scissor effect: EBITDA margin improves by +4.1 pts, sign of improved operational efficiency. This level of operating margin is satisfactory for the sector. Ultimately, net income (= EBIT +/- financial result +/- exceptional - corporate tax) amounts to 746 k€, i.e. 5.1% of revenue. This profit can be retained or distributed to shareholders.
Revenue (2024)
?
Revenue
Definition
Total amount of sales of goods and services made by the company.
Formula
Sales of goods + Sold production
14 575 241 €
Gross margin (2024)
?
Gross margin
Definition
Difference between revenue and cost of goods sold.
Formula
Revenue - Cost of goods consumed
14 575 241 €
EBITDA (2024)
?
Gross Operating Surplus (EBITDA)
Definition
Resources generated by current operations, before depreciation and financial expenses.
Formula
Value added - Personnel expenses - Taxes
Interpretation
Positive = profitable activity
1 599 146 €
EBIT (2024)
?
EBIT (Operating Income)
Definition
Operating income, including depreciation and provisions.
Formula
EBITDA - Depreciation and provisions + Reversals
1 247 887 €
Net income (2024)
?
Net income
Definition
Profit or loss after all expenses, including taxes and exceptional items.
Formula
Current income + Exceptional income - Income tax
745 674 €
EBITDA margin (2024)
?
EBITDA margin
Definition
Measures the company's operating profitability.
Formula
(EBE / CA) x 100
Interpretation
> 10% : Good profitability 5-10% : Average < 5% : Low
11.0%
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Income statement
Item
Amount
% Revenue
Change
The detailed income statement is not available for this company (simplified accounts or confidential data).
Chart evolution
Show :
Visualization created via numbers.finance Sources : INPI & BCE - Adjustments : Ministry of Economy
Assets
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Item
Gross
Deprec.
Net
%
Change
Assets balance sheet data not available for this company
Liabilities
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Year
%
Change
Liabilities balance sheet data not available for this company
Solvency and debt ratios
The debt ratio (= Financial debt / Equity x 100) stands at 45%. Debt remains under control: the company retains capacity to raise new debt if needed. Financial autonomy (= Equity / Total assets x 100) reaches 21%. The balance between equity and debt is satisfactory. Debt repayment capacity (= Financial debt / Cash flow) indicates it would take 0.7 years of cash flow to repay all financial debt. This short period demonstrates excellent debt sustainability. Cash flow represents 7.7% of revenue. Cash flow measures resources generated by operations, available for investment and debt repayment. Satisfactory level allowing partial financing of growth.
Debt ratio (2024)
?
Debt ratio
Definition
Measures the proportion of debt to equity.
Formula
(Financial debt / Equity) x 100
Interpretation
< 50% : Low 50-100% : Moderate > 100% : High
45.028%
Financial autonomy (2024)
?
Financial autonomy
Definition
Share of equity in the company's total financing.
Formula
(Equity / Total assets) x 100
Interpretation
> 30% : Good autonomy 20-30% : Average < 20% : Low
21.125%
Cash flow / Revenue (2024)
?
Cash flow / Revenue
Definition
Self-financing capacity relative to revenue.
Formula
(CAF / CA) x 100
Interpretation
The higher the ratio, the more cash the company generates
7.676%
Repayment capacity (2024)
?
Repayment capacity
Definition
Number of years needed to repay debts with cash flow.
Formula
Financial debt / Cash flow
Interpretation
< 3 years : Excellent 3-5 years : Fair > 5 years : Warning
0.673
Asset age ratio (2024)
?
Asset age ratio
Definition
Measures the degree of wear of tangible assets.
Formula
Accumulated depreciation / Gross fixed assets x 100
Solvency indicators evolution ESDI EUROPEAN HELP DESK
Visualization created via numbers.finance Sources : INPI & BCE - Adjustments : Ministry of Economy
Indicator
2016
2018
2019
2020
2021
2022
2023
2024
Debt ratio
201.331
255.232
268.557
546.656
162.391
147.552
188.542
45.028
Financial autonomy
17.113
9.338
9.572
5.198
17.735
21.501
12.451
21.125
Repayment capacity
8.712
24.81
25.772
89.131
2.57
3.431
3.521
0.673
Cash flow / Revenue
3.34%
1.045%
0.948%
0.318%
7.046%
8.046%
4.926%
7.676%
Sector positioning
Debt ratio
45.032024
2022
2023
2024
Q1: 0.0
Med: 0.61
Q3: 32.15
Average
In 2024, the debt ratio of ESDI EUROPEAN HELP DESK (45.03) ranks above the median of the sector. This ratio measures the weight of debt relative to equity. A reduction effort could improve financial strength.
Financial autonomy
21.12%2024
2022
2023
2024
Q1: 5.44%
Med: 27.68%
Q3: 50.14%
Average
In 2024, the financial autonomy of ESDI EUROPEAN HELP DESK (21.1%) ranks below the median of the sector. This ratio represents the share of equity in total financing. An improvement would strengthen the competitive position.
Repayment capacity
0.67 years2024
2022
2023
2024
Q1: 0.0 years
Med: 0.0 years
Q3: 0.56 years
Average
In 2024, the repayment capacity of ESDI EUROPEAN HELP DESK (0.67) ranks above the median of the sector. This ratio indicates the number of years needed to repay debt with cash flow. A reduction effort could improve financial strength.
Liquidity ratios
The liquidity ratio (= Current assets / Current liabilities) stands at 156.33. Concretely, the company has €2 of liquid assets for every €1 of short-term debt: no cash risk within 12 months. The interest coverage ratio (= EBIT / Interest expenses) is 8.6x. Operating income very largely covers interest expenses: high safety margin.
Liquidity ratio (2024)
?
Liquidity ratio
Definition
Ability to meet short-term debts with current assets.
Formula
Current assets / Current liabilities
Interpretation
> 1.5 : Very good 1-1.5 : Fair < 1 : Liquidity risk
156.332
Interest coverage (2024)
?
Interest coverage
Definition
Ability to cover interest charges with operating income.
Formula
EBIT / Interest expenses
Interpretation
> 3 : Comfortable 1.5-3 : Acceptable < 1.5 : Risk
8.644
Liquidity indicators evolution ESDI EUROPEAN HELP DESK
Visualisation créée via abddaf.fr Sources : INPI & BCE - Retraitements : Ministère de l'économie
Indicator
2016
2018
2019
2020
2021
2022
2023
2024
Liquidity ratio
192.616
145.662
149.97
147.904
204.732
204.416
159.262
156.332
Interest coverage
41.74
131.544
127.942
-71.557
1.651
1.656
16.905
8.644
Sector positioning
Liquidity ratio
156.332024
2022
2023
2024
Q1: 102.55
Med: 152.5
Q3: 216.39
Good-13 pts over 3 years
In 2024, the liquidity ratio of ESDI EUROPEAN HELP DESK (156.33) ranks above the median of the sector. This ratio measures the ability to cover short-term debt with current assets. This comfortable position offers an appreciable safety margin.
Interest coverage
8.64x2024
2022
2023
2024
Q1: 0.0x
Med: 0.0x
Q3: 1.46x
Excellent
In 2024, the interest coverage of ESDI EUROPEAN HELP DESK (8.6x) ranks in the top 25% of the sector. This ratio indicates how many times operating income covers interest expenses. High coverage means financial charges weigh little on profitability.
Working capital requirement (WCR) and payment terms
Working capital requirement (WCR) measures the cash timing gap between customer collections and supplier/inventory payments. Average customer payment term: 86 days (formula: Customer receivables / Revenue incl. VAT x 360). Supplier term: 28 days. The gap of 58 days means the company finances its customers for over a month before being paid relative to supplier payments. This weighs on cash flow. Overall, WCR represents 10 days of revenue, i.e. 421 k€ to permanently finance. Notable WCR improvement over the period (-81%), freeing up cash.
Operating WCR (2024)
?
Operating WCR
Definition
Financing requirement generated by the operating cycle (inventory + receivables - trade payables).
Formula
Inventory + Customer receivables - Trade payables
Interpretation
Negative = cash released Positive = financing needed
421 079 €
Customer credit (2024)
?
Customer credit (days)
Definition
Average payment term granted to customers.
Formula
(Customer receivables / Revenue incl. VAT) x 360
Interpretation
< 45j : Good 45-60j : Average > 60j : Long
86 j
Supplier credit (2024)
?
Supplier credit (days)
Definition
Average payment term obtained from suppliers.
Formula
(Trade payables / Purchases incl. VAT) x 360
Interpretation
The longer the term, the better for cash flow
28 j
Inventory turnover (2024)
?
Inventory turnover (days)
Definition
Average storage duration for goods or materials.
Formula
(Inventory / Cost of goods) x 360
Interpretation
The lower the ratio, the faster the turnover
0 j
WCR in days of revenue (2024)
?
WCR in days of revenue
Definition
Expresses working capital requirement in days of revenue.
Formula
(Operating WCR / Revenue) x 360
Interpretation
The fewer days, the better the working capital management
10 j
WCR and payment terms evolution ESDI EUROPEAN HELP DESK
Visualization created via numbers.finance Sources : INPI & BCE - Adjustments : Ministry of Economy
Indicator
2016
2018
2019
2020
2021
2022
2023
2024
Operating WCR
2 208 318 €
4 568 334 €
5 859 071 €
4 698 872 €
3 784 446 €
5 860 194 €
2 989 468 €
421 079 €
Inventory turnover (days)
0
0
0
0
0
0
0
0
Customer payment term (days)
46
107
63
80
76
72
95
86
Supplier payment term (days)
116
207
242
222
32
81
113
28
Positioning of ESDI EUROPEAN HELP DESK in its sector
Comparison with sector Activités de centres d'appels
Valuation estimate
Based on 447 transactions of similar company sales
(all years),
the value of ESDI EUROPEAN HELP DESK is estimated at
4 468 477 €
(range 1 615 268€ - 9 721 881€).
With an EBITDA of 1 599 146€, the sector multiple of 3.0x is applied.
The price/revenue ratio is 0.37x
(conservative valuation).
This multiples method compares the actual sale price of similar companies to their financial indicators (Revenue, EBITDA, Net Income). It provides a market-based indicative estimate.
Estimated enterprise value2024
447 transactions
1615k€4468k€9721k€
4 468 477 €Range: 1 615 268€ - 9 721 881€
Section all-time
Aggregated at NAF section level
Valuation detail by method
Ajustez les pondérations selon votre analyse
EBITDA Multiple50%
1 599 146 €×3.0x
Estimation4 732 149 €
1 380 216€ - 10 363 747€
Revenue Multiple30%
14 575 241 €×0.37x
Estimation5 407 963 €
2 566 537€ - 10 951 028€
Net Income Multiple20%
745 674 €×3.2x
Estimation2 400 073 €
775 998€ - 6 273 498€
Valuation evolution
Visualisation creee via abddaf.fr Sources : BODACC & INPI
How is this estimate calculated?
This estimate is based on the analysis of 447 actual transactions of similar company sales (same NAF code) registered with BODACC between 2016 and 2025.
EBITDA Multiple: Preferred method for profitable SMEs. EBITDA reflects the ability to generate cash.
Revenue Multiple: Used for growing companies or those with low profitability. Reflects commercial potential.
Net Income Multiple: Relevant for mature companies with stable results.
This estimate is provided for information purposes only. A precise valuation requires in-depth analysis (assets, liabilities, prospects, market...).
Similar companies (Activités de centres d'appels)
Compare ESDI EUROPEAN HELP DESK with other companies in the same sector:
Frequently asked questions about ESDI EUROPEAN HELP DESK
What is the revenue of ESDI EUROPEAN HELP DESK ?
The revenue of ESDI EUROPEAN HELP DESK in 2024 is 14.6 M€.
Is ESDI EUROPEAN HELP DESK profitable?
Yes, ESDI EUROPEAN HELP DESK generated a net profit of 746 k€ in 2024.
Where is the headquarters of ESDI EUROPEAN HELP DESK ?
The headquarters of ESDI EUROPEAN HELP DESK is located in BELFORT (90000), in the department Territoire de Belfort.
Where to find the tax return of ESDI EUROPEAN HELP DESK ?
The tax return of ESDI EUROPEAN HELP DESK is available on this page. Click on a year in the 'Data by year' section to view the account details (assets, liabilities, income statement). Data comes from INPI (National Institute of Industrial Property).
In which sector does ESDI EUROPEAN HELP DESK operate?
ESDI EUROPEAN HELP DESK operates in the sector Activités de centres d'appels (NAF code 82.20Z). See the 'Sector positioning' section above to compare the company with its competitors.
Item evolution
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