THE CUSTOMER COMPANY : revenue, balance sheet and financial ratios
THE CUSTOMER COMPANY is a French company
founded 11 years ago,
specialized in the sector Activités de centres d'appels.
Based in RENNES (35000),
this company of category GE
shows in 2025 a revenue of 3.6 M€.
Find below the complete financial statements, solvency ratios, working capital requirements and sector comparison.
Financial history - THE CUSTOMER COMPANY (SIREN 803746619)
Indicator
2025
2024
2023
2022
2021
2020
2019
2018
2017
2015
Revenue
3 609 575 €
3 303 461 €
2 818 042 €
3 026 706 €
2 905 059 €
2 518 176 €
2 351 236 €
2 678 250 €
2 430 286 €
620 448 €
Net income
275 044 €
263 185 €
-173 516 €
32 172 €
171 402 €
117 521 €
121 273 €
237 032 €
101 685 €
-158 170 €
EBITDA
501 142 €
394 728 €
-149 408 €
92 482 €
270 164 €
336 201 €
244 698 €
336 702 €
163 418 €
-116 116 €
Net margin
7.6%
8.0%
-6.2%
1.1%
5.9%
4.7%
5.2%
8.9%
4.2%
-25.5%
Revenue and income statement
In 2025, THE CUSTOMER COMPANY achieves revenue of 3.6 M€. Over the period 2015-2025, the company shows strong growth with a CAGR (compound annual growth rate) of +19.3%. Vs 2024: +9%. After deducting consumption (246 €), gross margin stands at 3.6 M€, i.e. a rate of 100%. This ratio measures the ability to generate value from commercial activity. EBITDA (= Gross margin - Personnel expenses - Taxes) reaches 501 k€, representing 13.9% of revenue. This level of operating margin is satisfactory for the sector. Ultimately, net income (= EBIT +/- financial result +/- exceptional - corporate tax) amounts to 275 k€, i.e. 7.6% of revenue. This profit can be retained or distributed to shareholders.
Revenue (2025)
?
Revenue
Definition
Total amount of sales of goods and services made by the company.
Formula
Sales of goods + Sold production
3 609 575 €
Gross margin (2025)
?
Gross margin
Definition
Difference between revenue and cost of goods sold.
Formula
Revenue - Cost of goods consumed
3 609 329 €
EBITDA (2025)
?
Gross Operating Surplus (EBITDA)
Definition
Resources generated by current operations, before depreciation and financial expenses.
Formula
Value added - Personnel expenses - Taxes
Interpretation
Positive = profitable activity
501 142 €
EBIT (2025)
?
EBIT (Operating Income)
Definition
Operating income, including depreciation and provisions.
Formula
EBITDA - Depreciation and provisions + Reversals
478 066 €
Net income (2025)
?
Net income
Definition
Profit or loss after all expenses, including taxes and exceptional items.
Formula
Current income + Exceptional income - Income tax
275 044 €
EBITDA margin (2025)
?
EBITDA margin
Definition
Measures the company's operating profitability.
Formula
(EBE / CA) x 100
Interpretation
> 10% : Good profitability 5-10% : Average < 5% : Low
13.9%
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Income statement
Item
Amount
% Revenue
Change
The detailed income statement is not available for this company (simplified accounts or confidential data).
Chart evolution
Show :
Visualization created via numbers.finance Sources : INPI & BCE - Adjustments : Ministry of Economy
Assets
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Item
Gross
Deprec.
Net
%
Change
Assets balance sheet data not available for this company
Liabilities
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Item
Year
%
Change
Liabilities balance sheet data not available for this company
Solvency and debt ratios
The debt ratio (= Financial debt / Equity x 100) stands at 24%. This very low level reflects a solid financial structure, offering significant room for future investments or acquisitions. Financial autonomy (= Equity / Total assets x 100) reaches 55%. This high autonomy means the company finances most of its assets through equity, a sign of strength. Debt repayment capacity (= Financial debt / Cash flow) indicates it would take 0.9 years of cash flow to repay all financial debt. This short period demonstrates excellent debt sustainability. Cash flow represents 8.1% of revenue. Cash flow measures resources generated by operations, available for investment and debt repayment. Satisfactory level allowing partial financing of growth.
Debt ratio (2025)
?
Debt ratio
Definition
Measures the proportion of debt to equity.
Formula
(Financial debt / Equity) x 100
Interpretation
< 50% : Low 50-100% : Moderate > 100% : High
24.434%
Financial autonomy (2025)
?
Financial autonomy
Definition
Share of equity in the company's total financing.
Formula
(Equity / Total assets) x 100
Interpretation
> 30% : Good autonomy 20-30% : Average < 20% : Low
55.083%
Cash flow / Revenue (2025)
?
Cash flow / Revenue
Definition
Self-financing capacity relative to revenue.
Formula
(CAF / CA) x 100
Interpretation
The higher the ratio, the more cash the company generates
8.095%
Repayment capacity (2025)
?
Repayment capacity
Definition
Number of years needed to repay debts with cash flow.
Formula
Financial debt / Cash flow
Interpretation
< 3 years : Excellent 3-5 years : Fair > 5 years : Warning
0.911
Asset age ratio (2025)
?
Asset age ratio
Definition
Measures the degree of wear of tangible assets.
Formula
Accumulated depreciation / Gross fixed assets x 100
Solvency indicators evolution THE CUSTOMER COMPANY
Visualization created via numbers.finance Sources : INPI & BCE - Adjustments : Ministry of Economy
Indicator
2015
2017
2018
2019
2020
2021
2022
2023
2024
2025
Debt ratio
-170.806
409.334
67.216
47.086
13.646
15.764
16.377
21.52
19.988
24.434
Financial autonomy
-23.725
6.418
27.55
36.08
42.121
41.236
41.252
37.273
46.899
55.083
Repayment capacity
-1.076
1.163
0.683
1.147
0.448
0.528
1.878
-0.792
0.567
0.911
Cash flow / Revenue
-19.107%
6.709%
10.284%
7.035%
6.322%
7.089%
2.092%
-5.328%
8.705%
8.095%
Sector positioning
Debt ratio
24.432025
2023
2024
2025
Q1: 0.31
Med: 7.52
Q3: 17.96
Watch+13 pts over 3 years
In 2025, the debt ratio of THE CUSTOMER COMPANY (24.43) ranks in the top 25% of the sector. This ratio measures the weight of debt relative to equity. A high ratio may indicate excessive dependence on external financing.
Financial autonomy
55.08%2025
2023
2024
2025
Q1: 26.11%
Med: 49.9%
Q3: 63.88%
Good
In 2025, the financial autonomy of THE CUSTOMER COMPANY (55.1%) ranks above the median of the sector. This ratio represents the share of equity in total financing. This comfortable position offers an appreciable safety margin.
Repayment capacity
0.91 years2025
2023
2024
2025
Q1: 0.0 years
Med: 0.0 years
Q3: 0.32 years
Watch+59 pts over 3 years
In 2025, the repayment capacity of THE CUSTOMER COMPANY (0.91) ranks in the top 25% of the sector. This ratio indicates the number of years needed to repay debt with cash flow. A long duration may signal heavy debt relative to repayment capacity.
Liquidity ratios
The liquidity ratio (= Current assets / Current liabilities) stands at 307.27. Concretely, the company has €2 of liquid assets for every €1 of short-term debt: no cash risk within 12 months.
Liquidity ratio (2025)
?
Liquidity ratio
Definition
Ability to meet short-term debts with current assets.
Formula
Current assets / Current liabilities
Interpretation
> 1.5 : Very good 1-1.5 : Fair < 1 : Liquidity risk
307.275
Interest coverage (2025)
?
Interest coverage
Definition
Ability to cover interest charges with operating income.
Formula
EBIT / Interest expenses
Interpretation
> 3 : Comfortable 1.5-3 : Acceptable < 1.5 : Risk
0.0
Liquidity indicators evolution THE CUSTOMER COMPANY
Visualisation créée via abddaf.fr Sources : INPI & BCE - Retraitements : Ministère de l'économie
Indicator
2015
2017
2018
2019
2020
2021
2022
2023
2024
2025
Liquidity ratio
61.431
102.106
154.161
185.412
169.252
175.541
179.676
168.865
216.933
307.275
Interest coverage
-2.093
3.392
0.835
1.137
0.511
0.0
0.016
-0.04
0.0
0.0
Sector positioning
Liquidity ratio
307.272025
2023
2024
2025
Q1: 144.14
Med: 222.81
Q3: 327.55
Good+16 pts over 3 years
In 2025, the liquidity ratio of THE CUSTOMER COMPANY (307.27) ranks above the median of the sector. This ratio measures the ability to cover short-term debt with current assets. This comfortable position offers an appreciable safety margin.
Interest coverage
0.0x2025
2023
2024
2025
Q1: 0.0x
Med: 0.0x
Q3: 0.0x
Watch-23 pts over 3 years
In 2025, the interest coverage of THE CUSTOMER COMPANY (0.0x) ranks in the bottom 25% of the sector. This ratio indicates how many times operating income covers interest expenses. Low coverage may indicate fragility to rate or income variations.
Working capital requirement (WCR) and payment terms
Working capital requirement (WCR) measures the cash timing gap between customer collections and supplier/inventory payments. Average customer payment term: 123 days (formula: Customer receivables / Revenue incl. VAT x 360). Supplier term: 36 days. The gap of 87 days means the company finances its customers for over a month before being paid relative to supplier payments. This weighs on cash flow. Overall, WCR represents 94 days of revenue, i.e. 941 k€ to permanently finance. Over 2015-2025, WCR increased by +1951%, requiring additional financing.
Operating WCR (2025)
?
Operating WCR
Definition
Financing requirement generated by the operating cycle (inventory + receivables - trade payables).
Formula
Inventory + Customer receivables - Trade payables
Interpretation
Negative = cash released Positive = financing needed
941 197 €
Customer credit (2025)
?
Customer credit (days)
Definition
Average payment term granted to customers.
Formula
(Customer receivables / Revenue incl. VAT) x 360
Interpretation
< 45j : Good 45-60j : Average > 60j : Long
123 j
Supplier credit (2025)
?
Supplier credit (days)
Definition
Average payment term obtained from suppliers.
Formula
(Trade payables / Purchases incl. VAT) x 360
Interpretation
The longer the term, the better for cash flow
36 j
Inventory turnover (2025)
?
Inventory turnover (days)
Definition
Average storage duration for goods or materials.
Formula
(Inventory / Cost of goods) x 360
Interpretation
The lower the ratio, the faster the turnover
0 j
WCR in days of revenue (2025)
?
WCR in days of revenue
Definition
Expresses working capital requirement in days of revenue.
Formula
(Operating WCR / Revenue) x 360
Interpretation
The fewer days, the better the working capital management
94 j
WCR and payment terms evolution THE CUSTOMER COMPANY
Visualization created via numbers.finance Sources : INPI & BCE - Adjustments : Ministry of Economy
Indicator
2015
2017
2018
2019
2020
2021
2022
2023
2024
2025
Operating WCR
-50 840 €
7 558 €
277 520 €
440 222 €
-201 026 €
640 043 €
976 718 €
818 021 €
563 570 €
941 197 €
Inventory turnover (days)
0
0
0
0
0
0
0
0
0
0
Customer payment term (days)
38
30
57
82
33
132
147
132
96
123
Supplier payment term (days)
123
46
48
101
101
172
347
269
205
36
Positioning of THE CUSTOMER COMPANY in its sector
Comparison with sector Activités de centres d'appels
Valuation estimate
Based on 447 transactions of similar company sales
(all years),
the value of THE CUSTOMER COMPANY is estimated at
1 320 324 €
(range 464 194€ - 2 900 310€).
With an EBITDA of 501 142€, the sector multiple of 3.0x is applied.
The price/revenue ratio is 0.37x
(conservative valuation).
This multiples method compares the actual sale price of similar companies to their financial indicators (Revenue, EBITDA, Net Income). It provides a market-based indicative estimate.
Estimated enterprise value2025
447 transactions
464k€1320k€2900k€
1 320 324 €Range: 464 194€ - 2 900 310€
Section all-time
Aggregated at NAF section level
Valuation detail by method
Ajustez les pondérations selon votre analyse
EBITDA Multiple50%
501 142 €×3.0x
Estimation1 482 966 €
432 533€ - 3 247 802€
Revenue Multiple30%
3 609 575 €×0.37x
Estimation1 339 288 €
635 606€ - 2 712 035€
Net Income Multiple20%
275 044 €×3.2x
Estimation885 274 €
286 229€ - 2 313 998€
Valuation evolution
Visualisation creee via abddaf.fr Sources : BODACC & INPI
How is this estimate calculated?
This estimate is based on the analysis of 447 actual transactions of similar company sales (same NAF code) registered with BODACC between 2016 and 2025.
EBITDA Multiple: Preferred method for profitable SMEs. EBITDA reflects the ability to generate cash.
Revenue Multiple: Used for growing companies or those with low profitability. Reflects commercial potential.
Net Income Multiple: Relevant for mature companies with stable results.
This estimate is provided for information purposes only. A precise valuation requires in-depth analysis (assets, liabilities, prospects, market...).
Similar companies (Activités de centres d'appels)
Compare THE CUSTOMER COMPANY with other companies in the same sector:
Frequently asked questions about THE CUSTOMER COMPANY
What is the revenue of THE CUSTOMER COMPANY ?
The revenue of THE CUSTOMER COMPANY in 2025 is 3.6 M€.
Is THE CUSTOMER COMPANY profitable?
Yes, THE CUSTOMER COMPANY generated a net profit of 275 k€ in 2025.
Where is the headquarters of THE CUSTOMER COMPANY ?
The headquarters of THE CUSTOMER COMPANY is located in RENNES (35000), in the department Ille-et-Vilaine.
Where to find the tax return of THE CUSTOMER COMPANY ?
The tax return of THE CUSTOMER COMPANY is available on this page. Click on a year in the 'Data by year' section to view the account details (assets, liabilities, income statement). Data comes from INPI (National Institute of Industrial Property).
In which sector does THE CUSTOMER COMPANY operate?
THE CUSTOMER COMPANY operates in the sector Activités de centres d'appels (NAF code 82.20Z). See the 'Sector positioning' section above to compare the company with its competitors.
Item evolution
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