CITIZEN CALL : revenue, balance sheet and financial ratios

CITIZEN CALL is a French company founded 14 years ago, specialized in the sector Activités de centres d'appels. Based in MERIGNAC (33700), this company of category PME shows in 2021 a revenue of 2.8 M€. Find below the complete financial statements, solvency ratios, working capital requirements and sector comparison.

Data updated on 2026-05-02

Sources : INPI & INSEE SIRENE - Processing : Ministry of Economy

Financial history - CITIZEN CALL (SIREN 538614397)
Indicator 2024 2023 2022 2021 2020 2019 2018 2017 2016
Revenue N/C N/C N/C 2 763 309 € 2 864 372 € 3 571 319 € N/C N/C 6 709 712 €
Net income 47 172 € -46 933 € 132 145 € 207 193 € 196 695 € 68 258 € -81 695 € -1 678 517 € -1 501 997 €
EBITDA N/C N/C N/C 142 113 € 277 329 € 162 605 € N/C N/C -1 480 940 €
Net margin N/C N/C N/C 7.5% 6.9% 1.9% N/C N/C -22.4%

Revenue and income statement

In 2024, CITIZEN CALL generates positive net income of 47 k€. Net income represents the final profit after all expenses (operating, financial, exceptional) and corporate tax.

Net income (2024) ?
Net income
Definition
Profit or loss after all expenses, including taxes and exceptional items.
Formula
Current income + Exceptional income - Income tax

47 172 €

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Chart evolution

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Assets

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Liabilities

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Solvency and debt ratios

The debt ratio (= Financial debt / Equity x 100) stands at 0%. This very low level reflects a solid financial structure, offering significant room for future investments or acquisitions. Financial autonomy (= Equity / Total assets x 100) reaches 28%. The balance between equity and debt is satisfactory.

Debt ratio (2024) ?
Debt ratio
Definition
Measures the proportion of debt to equity.
Formula
(Financial debt / Equity) x 100
Interpretation
< 50% : Low
50-100% : Moderate
> 100% : High

0.164%

Financial autonomy (2024) ?
Financial autonomy
Definition
Share of equity in the company's total financing.
Formula
(Equity / Total assets) x 100
Interpretation
> 30% : Good autonomy
20-30% : Average
< 20% : Low

28.034%

Asset age ratio (2024) ?
Asset age ratio
Definition
Measures the degree of wear of tangible assets.
Formula
Accumulated depreciation / Gross fixed assets x 100
Interpretation
< 50% : Recent assets
50-70% : Normal wear
> 70% : Aging assets

32.6%

Solvency indicators evolution
CITIZEN CALL

Sector positioning

Debt ratio
0.16 2024
2022
2023
2024
Q1: 0.0
Med: 0.61
Q3: 32.15
Good

In 2024, the debt ratio of CITIZEN CALL (0.16) ranks below the median of the sector. This ratio measures the weight of debt relative to equity. This controlled position reflects prudent management.

Financial autonomy
28.03% 2024
2022
2023
2024
Q1: 5.44%
Med: 27.68%
Q3: 50.14%
Good -7 pts over 3 years

In 2024, the financial autonomy of CITIZEN CALL (28.0%) ranks above the median of the sector. This ratio represents the share of equity in total financing. This comfortable position offers an appreciable safety margin.

Liquidity ratios

The liquidity ratio (= Current assets / Current liabilities) stands at 155.20. Concretely, the company has €2 of liquid assets for every €1 of short-term debt: no cash risk within 12 months.

Liquidity ratio (2024) ?
Liquidity ratio
Definition
Ability to meet short-term debts with current assets.
Formula
Current assets / Current liabilities
Interpretation
> 1.5 : Very good
1-1.5 : Fair
< 1 : Liquidity risk

155.196

Liquidity indicators evolution
CITIZEN CALL

Sector positioning

Liquidity ratio
155.2 2024
2022
2023
2024
Q1: 102.55
Med: 152.5
Q3: 216.39
Good

In 2024, the liquidity ratio of CITIZEN CALL (155.20) ranks above the median of the sector. This ratio measures the ability to cover short-term debt with current assets. This comfortable position offers an appreciable safety margin.

Working capital requirement (WCR) and payment terms

Working capital requirement (WCR) measures the cash timing gap between customer collections and supplier/inventory payments.

Operating WCR (2024) ?
Operating WCR
Definition
Financing requirement generated by the operating cycle (inventory + receivables - trade payables).
Formula
Inventory + Customer receivables - Trade payables
Interpretation
Negative = cash released
Positive = financing needed

0 €

Customer credit (2024) ?
Customer credit (days)
Definition
Average payment term granted to customers.
Formula
(Customer receivables / Revenue incl. VAT) x 360
Interpretation
< 45j : Good
45-60j : Average
> 60j : Long

0 j

Supplier credit (2024) ?
Supplier credit (days)
Definition
Average payment term obtained from suppliers.
Formula
(Trade payables / Purchases incl. VAT) x 360
Interpretation
The longer the term, the better for cash flow

0 j

Inventory turnover (2024) ?
Inventory turnover (days)
Definition
Average storage duration for goods or materials.
Formula
(Inventory / Cost of goods) x 360
Interpretation
The lower the ratio, the faster the turnover

0 j

WCR and payment terms evolution
CITIZEN CALL

Positioning of CITIZEN CALL in its sector

Comparison with sector Activités de centres d'appels

Valuation estimate

Based on 447 transactions of similar company sales (all years), the value of CITIZEN CALL is estimated at 151 830 € (range 49 090€ - 396 867€). This multiples method compares the actual sale price of similar companies to their financial indicators (Revenue, EBITDA, Net Income). It provides a market-based indicative estimate.

Estimated enterprise value 2024
447 transactions
49k€ 151k€ 396k€
151 830 € Range: 49 090€ - 396 867€
Section all-time Aggregated at NAF section level

Valuation method used

Net Income Multiple
47 172 € × 3.2x = 151 831 €
Range: 49 090€ - 396 867€

Only this financial indicator is available for this company.

Valuation evolution

How is this estimate calculated?

This estimate is based on the analysis of 447 actual transactions of similar company sales (same NAF code) registered with BODACC between 2016 and 2025.

  • EBITDA Multiple: Preferred method for profitable SMEs. EBITDA reflects the ability to generate cash.
  • Revenue Multiple: Used for growing companies or those with low profitability. Reflects commercial potential.
  • Net Income Multiple: Relevant for mature companies with stable results.

This estimate is provided for information purposes only. A precise valuation requires in-depth analysis (assets, liabilities, prospects, market...).

Similar companies (Activités de centres d'appels)

Compare CITIZEN CALL with other companies in the same sector:

Frequently asked questions about CITIZEN CALL

What is the revenue of CITIZEN CALL ?

The revenue of CITIZEN CALL in 2021 is 2.8 M€.

Is CITIZEN CALL profitable?

Yes, CITIZEN CALL generated a net profit of 47 k€ in 2024.

Where is the headquarters of CITIZEN CALL ?

The headquarters of CITIZEN CALL is located in MERIGNAC (33700), in the department Gironde.

Where to find the tax return of CITIZEN CALL ?

The tax return of CITIZEN CALL is available on this page. Click on a year in the 'Data by year' section to view the account details (assets, liabilities, income statement). Data comes from INPI (National Institute of Industrial Property).

In which sector does CITIZEN CALL operate?

CITIZEN CALL operates in the sector Activités de centres d'appels (NAF code 82.20Z). See the 'Sector positioning' section above to compare the company with its competitors.