Contact RAC on their general enquiries phone number 01922 437 000 get a quote for a new car insurance policy, to make a claim in the event of an accident or technical failure, to apply for breakdown cover and for customer service assistance with your home insurance policy.
For general customer service enquiries that need specific direction, phone the RAC switchboard on 01922 437000
If you want to take out a new policy with RAC, contact 08000 722 822 for breakdown cover. 0844 891 3558 for motor insurance. Or for other insurances, phone 0844 546 0537.
These helplines are open on Monday to Friday 8am to 10pm, Sat 8am to 6pm. With the exception of non-automotive insurances, new customer lines also operate on Sundays from 10am to 4pm.
For car insurance claims, call 0844 891 0326. This line operates 24/7.
For home insurance claims, visit http://www.rac.co.uk/insurance/home-insurance/make-a-claim. For travel insurance claims, go to http://www.aceonlineinsurance.co.uk/ractravel/service-and-claims.aspx
If you’ve broken down and need help urgently, ring 0333 2000 999. This number is low cost for mobiles. Alternatively you can also phone 0800 82 82 82. These lines are open 24 hours a day, 7 days a week.
For general car insurance customer service queries, feedback or complaints, call 0844 546 0537. This line is open between You can call this line on Monday to Friday 8am to 8.30pm, Sat 9am to 6pm, Sun closed.
For breakdown-related enquiries, call 0844 891 3111 – this line operates on Mondays to Fridays between 7am to 10pm, Saturdays 8am to 8pm and Sundays on 9am to 7pm, Bank holidays 9am to 5pm.
If you would like to write to RAC about any of their products, or simply offer a word of praise, address your letter to:
RAC Motoring Services, RAC House, Brockhurst Crescent, Walsall,
E-mails meanwhile are best directed through their online contact form, located here: http://www.rac.co.uk/contact-us/email-general
Company and Services
The RAC are a household name in UK when it comes to roadside assistance and car breakdowns. Established at the very inception of British automotive prowess in 1897, the firm today can point to its having more than 8 million individual customers as proof of their adeptness in rendering expert breakdown and insurance covers. Recognizable for their distinct orange liveries and uniformed staff, RAC have established themselves as a much-reputed institution in British motoring.
For years a pioneer in its field, RAC was in the late 1980s the very first insurer and breakdown assistance firm in UK to introduce a computerized system for locating and helping drivers. Today the firm’s technological prowess has led to the bold claim that they carry the most advanced means of helping motorists at the roadside in the entire world. Customers have reacted accordingly: it is common for RAC policy holders to renew and remain customers for years, with feedback about the responsiveness of their services both at the roadside and over the phone as impeccably professional.
RAC has for decades operated with a straightforward and concise model of advertising that has served customers well. Seeing no reason to change, the firm’s website very much reflects its precision – tiers of policy, optional add-ons, and special cover choices are spelled out clearly. Where possible, the company will try to preserve its customer’s no claims discount, while allowing both brand new and long time customers the opportunity to amend and augment policies whenever they please.
The firm’s commitment to customer choice and overall excellent service has seen a 5-star rating appended to RAC for many years. Policy holders report uniformly excellent service at the roadside; where possible, auto technicians will fix the car, instructing the driver as to the problem. In other situations, RAC will call on their expert towing service to take vehicles to a nearby garage for fixing. Often the company’s breakdown cover slots seamlessly with its car insurance offerings – a large proportion of customers take both, safe in the knowledge that they’ll be given the best of service in the event of a claim.
In keeping with competitors, the RAC has branched out into other insurance areas. They offer travel, pet and home insurance arrangements alongside their core automotive products. Car financing and inspection services, together with general servicing in RAC-certified auto garages form just a few of the vehicular services they offer.
Phone the RAC by calling their UK switchboard contact number 01922 437 000 for breakdown assistance, to get a quote for their accident recovery services and to make general enquiries about any of their insurance policies which include car, home, life and travel insurance.