MasterCard: 020 7557 5000

Contact MasterCard on their UK customer service phone number 020 7557 5000 to report a lost or stolen credit card, for general enquiries about suspicious transactions on your bill, to manage your credit card debt and to check their available interest rates.


Contact the UK based helpline for MasterCard on 020 7557 5000.

However, callers should bear in mind that this number does not relate to your bank issued credit card, but the money transfer services provided by MasterCard.

MasterCard is a financial services cooperation, which processes payments between the banks of merchants and the card issuing banks.

In layman terms, MasterCard lends its brand to card providers and uses its technology to support the electronic money transfer system online and electronic banking relies on.

Therefore, if your credit card issue pertains to your account, repayments or interest rates, then you are best advised to contact the bank that provided it, as they set your individual policies. However, if your query involves concerns about the safety, security or whereabouts of an electronic money transfer you have made or received, then MasterCard can help track the process.

When calling the above number, you will be put through to a UK based Customer Service Representative. In my experience, this staff stands out for their manner to mediate technological issues in a clear and supportive manner. Similarly, regardless of your card issuer, you can also contact the MasterCard helpline to enquire about replacing a lost and stolen card. The Support Team is based in London, made evident from its region code.

Like 01, numbers, 02 numbers charge the same as calling any UK geographic number and costs are calculated by location rather than company type. Therefore, calls from landline will typically charge up to 9 pence per minute. However, calls from mobiles could range from 8 pence to 40 pence per minute depending on your mobile service provider.

MasterCard Incorporated, also known as MasterCard Worldwide, is an American multinational financial services corporation, headquartered in New York, USA. MasterCard provides its services in more than 210 countries and territories. MasterCard has been a publicly traded company since 2006, and prior to its initial offering, the company was a cooperative institution owned by the 25,000 financial institutions that issue its cards. Given its origins as an operative, the company has strong links with its associate banks. This isn’t just in the sense of the integrated payments service it operates, wherein it processes billions of payments seamlessly across the globe.

Additionally, it means that as a caller, the customer services team will have a full understanding of the account types that support the MasterCard usage, and will be more accommodating when addressing your problems.

Phone MasterCard on their general enquiries contact number 020 7557 5000 to enquire about their credit cards and respective interest rates, to report a suspicious transaction on your bill, to make a repayment towards paying off your debt and to get a replacement for a lost or stolen credit card.