Contact Hastings Direct on their telephone helpline number 0844 879 3033 to get a quote for your car or home insurance, to confirm that you are eligible to get no claims discount on your policy and to claim in the event of an accident or home emergency.
For new claims, telephone 0844 879 3033 for car, bike, van or home insurances. This line is open Mondays to Fridays 8am to 9pm, on Saturdays from 9am till 5.30pm, and on Sundays from 10am to 5pm.
If you’ve breakdown assistance cover as part of your car insurance, contact 0844 879 3048. If you’re in Europe and need assistance, call +44 1737 815 876. These lines are open 24/7, and are mobile friendly.
If you need to register a claim with Hastings Direct, ring 0844 561 1417 for car, van and bike related claims. Dial +44 1424 738 585 if you’re in Europe. These lines are open 24/7.
For home insurance, you should take up your claim with the specific insurer involved directly.
If you’ve a customer service concern or complaint to levy at Hastings, you can dial 0800 035 4801
Comment, feedback, suggestions or complaints can also be directed at the company in writing.
Address your letter to:
Customer Relations Department, Hastings Direct, Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW, United Kingdom
Company & Services
Hastings Direct is among the most dynamic and successful of modern insurers present in UK today. Founded in 1997, the firm has seen a dramatic expansion in its capabilities over the past decade since its beginnings as a car insurer. UK customers have reacted warmly to the cover offered, with more than one and a half million people presently signed up to Hastings.
Now, the company provides van, bike, breakdown, home, travel and even pet insurances to a growing stable of happy, loyal customers. Having accepted backing from banking juggernaut Goldman Sachs in 2014, the firm’s success and excellence in service looks set to grow even further. Now in possession of the prestigious 5 star rating from insurance authority Defaqto, the Hastings brands look set to dominate in the years ahead.
Hastings Direct’s staggering success comes mainly as a result of its customizable cover and policies. Rates are calculated in a straightforward, easy manner that has the busy UK customer in mind. Information is set out clearly and concisely for the benefit of the buyer – regardless of which Hastings Direct policy is chosen, the rules, limits and conditions are laid out, fairly and plainly. The well-informed customer can then choose the best quote possible.
Service has been a longstanding priority of the firm, with most of its lines open 24/7 to process whatever concerns potential, new or existing buyers have. As well as serving the customer, Hastings has gotten behind many campaigns for safety and good driving practice. Promoting good driver behaviour, the company has been known to offer fairer rates and lower premiums to younger drivers they can accurately deem as careful.
As well as giving both new and current customers the benefit of choice, it’s comforting to know that Hastings Direct allow for customization of policies bought after the sale has been made. Adding or taking away elements of cover, short term arrangements, or making multi-car arrangements has never been easier. For home insurance, the cover of individual possessions, accidental damage or other such elements can also be tweaked to suit every buyer.
Together with a superb range of insurances, Hastings Direct is sure to reward loyalty and the presence of a No Claims bonus. Those who stick with the company for several of their insurance needs will receive a discount or – if applicable – a partial refund for their custom. The company’s computerized methods of calculating costs ensure the customer receives the best deal and best cover possible given their circumstances.
Call Hastings Direct Insurance on their telephone contact number 0844 879 3033 for general enquiries about their range of car and home insurance policies, to get a quote or to make a claim on your existing policy.