Halifax: 0345 720 3040

Contact Halifax Bank’s UK customer services on their telephone number 0345 720 3040 for telephone banking services for your current account, to apply for a new credit card, to open a new mortgage or savings account and to report a lost or stolen card in order to get a replacement.


Call Halifax UK Customer Service number on +44 345 720 3040.

Halifax are somewhat conflicting with who they suggest should call this number. The bank recommends that both new and existing customers should contact the Customer Service helpline but then the line is hosted by the team specializing in accounts rather than General Enquiries. I suggest that a caller should contact the Customer Service regardless of their banking concern. Halifax is one of the most customer friendly banks and its team should be equipped to solve any issues you may have or direct you to someone who can. Therefore, I suggest calling the Customer Service helpline as a primary method of having your enquiry answered. Whether you’re wishing to discuss account activity, the potential for borrowing or having credit analysed then I recommend the above number.

The line’s opening times vary. Existing customers get the best deal with lines open 24 hours a day, 7 days a week. However, new customers have a slightly narrower opportunity to call with lines being open Monday-Friday, from 8am – 8pm, Saturday, from 8am-6pm and Sunday 9am-5pm. As it is a 03 number, calls cost the same as they would to any 01 or 02 landline and should be no more expensive as a commercial line.

Calls cost the same for both existing and new customers, with the latter being charged the exact same amount.

Halifax is a banking chain in the United Kingdom, and a division of Bank of Scotland, in itself a subsidiary of Lloyds Banking Group. However, Halifax was previously a building society but is since owned and run by its shareholders. However, Halifax claims to offer similarly generous rates of interest to savers and cheaper mortgages to borrowers. This being such, Halifax is the UK’s largest provider of residential mortgages and savings accounts with overall positive customer feedback.

The bank is named after the town of Halifax in West Yorkshire, where it was founded in 1853. In 1997, it became Halifax plc, a public limited company, which was a constituent of the FTSE 100 Index.

In 2001, Halifax plc merged with the The Governor and Company of the Bank of Scotland, forming the much publicised, HBOS.

Phone Halifax on their customer service contact number 0345 720 3040 for general enquiries about their interest rates, to open a new current or savings account and to manage the repayments on your credit card or mortgage.