Equifax: 0844 335 0550

Contact Equifax on their customer service telephone number 0844 335 0550 for assistance with their personal credit report service, to dispute your credit score and for business account enquiries.


Call the Equifax UK Customer Services number on 0844 335 0550.

When contacting this number, you will be put through to a switchboard, with a list of options to choose depending on what sort of assistance you require. However, you can choose to speak to a Customer Services Representative, whom after a period of holding the line, will be available to take your call.

Equifax can be elusive when addressing any problems person to person. For instance, their website only advertises a Business Account Helpline, rather than support for Personal Credit Report Services. Alternatively, the Equifax site suggests customers to log into their personal account and post their enquiries using the on-line support services, or to consult the FAQ pages. Finding assistance in this manner can be more laborious than necessary. Therefore, I suggest speaking directly to an advisor. The process should be both quicker and your particular queries should be more accurately handled.

For instance, problems relating to your Equifax subscription, anomalies or support with your credit score and concerns regarding identity fraud are all better addressed in this manner.

Similarly, if you’d like to cancel your Equifax Services, you can choose option 3 when initially put through to the switchboard. It must be noted that all interactions with Equifax require you to quote your credit report reference number. Furthermore, this line is not for prospective but existing customers, whom wish to settle a problem relating to their services.

The Equifax Customer Service helpline opening hours are 9am to 5pm, Monday to Friday. From the 1st July 2015, 0844 numbers should be charged between 1 pence and 5 pence per minute from a BT landline. However, calls from mobiles may be considerably more expensive.

Equifax Inc, is a credit reporting agency for businesses and consumers based in the United States. Alongside Experian and TransUnion, Equifax is considered one of the three largest American credit agencies with operations throughout the globe, including the UK. However, Equifax has the longest history. The company was founded in 1899 and provides its services to over 400   million customers.

Although Equifax is one of the largest sources of consumer and commercial data in the world, also providing the means to analyse it accordingly, contacting a Customer Services Representative does take persistence.

The lines can often be busy, but there is no doubt that speaking to an advisor is the best means to resolving a concern. I do recommend being prepared when doing so. Have your account details at hand and a clear understanding of the problem you want help with before calling.

Contact Equifax on their UK telephone helpline number 0844 335 0550 for general enquiries about their credit score services, to find out how you can improve your credit rating and to manage your business account.