eCar: 0333 222 4552

Phone eCar insurance on their UK customer service contact number 0333 222 4552 to renew your car insurance policy and for general enquiries on what to do if you need to make a claim on your policy if your vehicle has been involved in a collision or breakdown.

Contact Details

Would you like to join these drivers and have your own eCar policy? Below are details regarding getting in touch with eCar regarding claims, or other concerns for the attention of their expert customer service staff.

For general customer service enquiries regarding car insurance, contact the eCar head office on 01454 634887.

eCar use a premium rate contact number – 0906 736 6522 – which is intended for customers with high priority concerns only. Bear in mind that this number will bill more than £1 per minute. Alternatively call their local-rate customer service number 0333 222 4552.

Motor insurance claims are processed by the team on 0845 128 7274 . For breakdown claims, call 0800 316 7816 . These numbers are open 24/7, and are standard rate.

For No Claims bonuses, you can e-mail your details: (driving licence) or (proof of bonus)

You can write and post to ecar at:
eCar, Brightside Park, Severn Bridge, Aust, Bristol, BS35 4BL, United Kingdom

Complaints may also be directed via e-mail to:

Company & Services

eCar is one of the UK’s online motor insurance providers. The company is a pioneer compared with competitors in that they want to ensure customers gain the best prices possible by virtue of being an online company. For this reason, only limited amounts of new quotes are quoted over the phone – most of eCar’s UK-based call centre personnel are keen to resolve claims.

Flexibility is central to the philosophy of eCar. That’s why the company offers a variety of super short contracts for car insurance. Their Short Term Policy can be used by those wishing to transition out of other policies, or those using a car they foresee controlling for a period of 1 to 28 days. The Pay as you Go policy meanwhile renews on a monthly basis; great for households and customers operating on a budget.

As an primarily online business, eCar run a tight ship in handling documents sent to their office. Commitment to No Claims as well as excellent prices mean the company do not maintain a large bureaucracy or a giant call centre: savings on these are passed onto the customer. Modifications, renewals, and administration of ongoing policies can all be accomplished online by customers or staff of the company.

What’s more, if a car is under 8 years old eCar will apply breakdown cover to a policy as standard. The cover provided is impressive: roadside repairs, the majority of which result in the car working again, are included. For drivers fond of road trips around Ireland and Europe, eCar can provide vehicle cover for just as long as it’s needed at a great price.

That the company is able to concentrate purely on car insurance has its advantages. That’s why eCar has so many add-ons and special perks for their customers. Popular with younger customers who tend to possess more computer savvy, the company has been keen to entice first time drivers into taking out a policy. Their dedicated approach to insuring has led to the company beating out more established competition and gaining thousands of happy customers in the process.

Contact eCar Insurance on their general enquiries telephone number 0333 222 4552 for customer service advice when renewing your policy, to manage your no-claims discount and to make a claim in the event of an accident or vehicle breakdown.