Contact Citibank on their customer service Citiphone number 0800 005 500 to check the balance on your investment & savings account, to transfer money between accounts over the phone and to report a fraudulent transaction or lost & stolen card.
Contact Citibank’s UK helpline on 0800 00 55 00, otherwise known as ‘Citiphone’. However, only call this number as an existing UK customer of Citibank. This is because that calls to this line are designed to help with banking services rather than to provide a discussion concerning account queries. For instance, using the above helpline will enable callers to manage activities such as checking balances, transferring money and paying bills. Ultimately, Citibank’s Citiphone service is more akin to a platform for remote telephone banking than to engage in conversation about the rates and policies of Citibank’s services and products. However, this number also helps deals with some general enquiries, such as helping customers who are reporting lost or stolen cards.
However, if you are an accountholder of Citibank’s premier service, Citigold, then you have the option to discuss your account and put forth enquires to you ‘Relationship Manager’, which is basically a personal customer services advisor. Each relationship manager has their own contact number, but Citigold member’s can contact 0800 00 56 00 to be reminded of the individual details of their personal Relationship Manager. Here, members can put forth queries relating to Citigold’s Investment programme, and even connect callers to the wider team of Citi experts.
Ultimately, it is a shame that the more inclusive and wide-ranging customer support is merely available Citigold customers, but if you are a caller of this nature, then you can expect professional advice, feedback and support relating to your banking activity that goes almost unmatched in the contemporary market.
Citibank’s Citiphone service has the benefit of being open 24 hours a day, 7 days a week and what’s more, as a 0800 number, is completely free to call from mobiles and landlines.
Citibank is the consumer division of the financial services multinational ‘Citigroup’, which is headquartered in New York City. Although the Citigroup was in fact founded as the ‘City Bank of New York’, the group operates internationally. The United States does indeed provide Citibank with its largest market but its banking services and products are available across the continents and of course, this includes the UK.
Phone Citibank on their UK customer service phone number 0800 005 500 for telephone banking services such as balance transfers and to report a lost or stolen debit/credit card.