Call Barnsley Building Society on 0345 1200 300. This is their UK helpline number and will put you through to advisors who are able to process general enquiries for both existing and prospective customers. Calls to this number deal with a whole range of queries you may have. For simple account services, such as processing transactions and resetting passwords, customers are able to contact an automated line, which is open 24 hours a day, seven days a week. However, for the benefit of a responsive voice at the end of the line, and the support of someone who knows how to address the problem you may have, it is advised you use the above number. The on-line site for Barnsley Building Society, which has now been merged into Yorkshire Building Society, also has a frequently asked questions page, which may have the answer to your enquiries. However, for more individually tailored advice, you can do no better than calling the helpline. The helpful and supportive staff at Barnsley are fully equipped to offer guidance whether it comes to mortgage interest rates, applications, or insurance services.
However, there is a separate line for customer complaints.
The Barnsley Building Society helpline is open from 8am-8pm, Monday to Friday and 9am-1pm on Saturdays. The line is closed on Sundays. All calls to 03 numbers charge the same rate as 01 and 02 numbers and are just as cheap on a mobile as a landline service, though further network charges may apply. Many 03 numbers are a part of inclusive minutes packages from landlines and mobiles however, and if so, incur no charge.
Barnsley locals, who decided to make financial services a local matter and set up their own building society, established Barnsley Building Society in 1853. The Barnsley Building Society is now part of the Yorkshire Building Society group, comprised of several prominent companies of the nature including Chelsea and Yorkshire Building Societies. Barnsley Building Society has over 3.5 million members throughout the UK, and is known for its congenial yet helpful customer service, rooted in a sense of community of which the company was founded upon.