AXA: 020 7920 5900

Contact AXA Insurance by calling their London head office directly on their locally-registered phone number 020 7920 5900 to enquire about their car, home and life insurance policies and to get advice on how to make a claim on your insurance.

Contact Details

For car insurance customer enquiries, contact 0844 209 6666. For home insurance customer concerns, call 0844 874 0211 . For travel insurance enquiries, call 0844 874 0360 .

For quotes and sales enquiries, call 0844 209 7000 for car insurance. For car insurance related No Claims proof matters, contact 0844 209 4209.

For life insurance matters, ring Sunlife on 08458 35 36 37. This line is 8am to 8pm, Monday to Friday.

Complaints meanwhile should be directed at 0844 874 0360 for policy-related matters. For issues related to specific claims dial 0844 874 0361.

Claims lines meanwhile are open 24/7, with the exception of travel insurance matters which are handled from 9am to 5pm Monday to Friday.

To lodge a car insurance claim, dial 0844 874 0303 . For home insurances claims, ring 0844 874 0218 . Travel insurance matters are handled by the team on 0844 874 0361 .

If you’d like to contact AXA to put in a claim, bear in mind that all customer service and new quotes and sales enquiry lines are open on Mondays to Fridays from 8am to 9pm, on Saturdays from 8am to 6pm, on Sundays 9am to 5pm and on Bank Holidays 10am to 4pm.

To write to AXA about a policies, or concerns or complaints, or if you need to prove your No Claims status, address your letter to:

AXA Insurance, PO Box 925, 9 Fudan Way, Stockton-On-Tees, TS19 1NL

To write to Sunlife about their products, or a concern you have, address your letter to:

SunLife, PO Box 446, Bristol, BS99 1DR, United Kingdom

Company & Services

AXA stands as one of the world’s biggest insurance companies. In existence for close to three centuries, the company has a strong presence within the United Kingdom where it offers all manner of cover to UK customers. Car, home, pet and travel insurances all receive comprehensive coverage, with the policies offered also highly customizable, meaning that customers can receive a quote and policy tailor made for their unique needs and circumstances.

Valuing customers who drive carefully, AXA’s car insurance department is able to offer top notch car insurance cover. If uninsured drivers end up causing policy holders to have an accident, the customer will keep their No Claims bonus. What’s more, claims lines are open 24 hours a day, and are based within the UK so that every customer receives an optimal response to their concerns.

Quality is assured across the portfolio of AXA’s insurance offerings. The firm’s car insurance policies are 5 star rated with Defaqto, a sign that fair pricing, service and overall satisfaction of customers are at superb levels. It’s understandable – the company offers courtesy cars, a quality repair guarantee, and even cover on things such as car seats, personal belongings. Travellers need not worry either: Europe-wide cover is another attribute of the typical AXA car policy.

The company has been paired with some of the finest garages and breakdown specialists in the business for decades. Pairing up your car insurance cover with breakdown insurance will result in a discount. For uncertain periods, such as short breaks in Europe where drivers steer on the opposite side of the road, short term, inexpensive breakdown options are available. Customer care is top notch here too – roadside assistance and emergency lines are open 24/7.

As well as great vehicular deals, AXA also deal in superb Home and Life insurance cover. Householders can count on up to £1 million in structural insurance, together with a strong assurance against fire damage, personal belongings, plus the payment of legal costs related to home matters. If a crisis has happened, customers have peace of mind in being able to call up at any hour or day of the week.

The company operates the world famous AXA Sun Life brand, which offers life insurance to savvy customers. Flexibility is key to these arrangements to, as customers can choose whether to have a cash lump sum, or to have funeral expenses covered on behalf of the policy holder. Famed for their use of British national treasures like Michael Parkinson and June Whitfield, the firm has found massive approval among customers for the fairness and ease of understanding present in their life cover.

Phone AXA by calling their London head office contact number 020 7920 5900 to get helpful advice on how to manage your insurance policy and to make a claim on your home, life or car insurance.